Counter Person

BallenIsles Country Club•Brewster, WA
•$17 - $17•Onsite

About The Position

Gamble Sands, located in Brewster, WA, is pleased to announce an excellent career opportunity for a part-time Counter Person! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Requirements

  • Excellent customer service skills, with the ability to interact with customers in a positive, courteous, and helpful manner.
  • Clear and concise communication skills to accurately take orders and address customer concerns.
  • Basic math skills for accurate cash handling and quick calculation of totals.
  • Attention to detail to ensure orders are correct and proper procedures are followed.
  • Ability to work under pressure and handle busy periods and multiple customer requests efficiently.
  • Teamwork skills to collaborate with other staff members and maintain smooth operations.

Responsibilities

  • Greets customers as they approach the counter with a friendly smile and professional demeanor.
  • Accurately takes customer orders, including specifying options, quantities, and any special requests.
  • Maintains detailed knowledge of products and services offered to answer customer questions and provide recommendations.
  • Efficiently processes transactions using a point-of-sale system, including scanning items, accepting payment methods (cash and credit cards), and providing change.
  • Prepares food or drinks, if applicable, such as assembling sandwiches, pouring beverages, or following specific recipe instructions.
  • Properly packages purchased items to ensure customer satisfaction.
  • Addresses customer concerns, complaints, or questions regarding products, services, or store policies.
  • Keeps the counter area clean and organized, including wiping spills, restocking shelves, and disposing of trash.
  • Presents products attractively on the counter to encourage sales.
  • Adheres to established cash handling procedures, safety guidelines, and customer service standards.

Benefits

  • Healthcare Benefits – Medical (if determined by the ACA measurement)
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Time Off – Sick leave and leaves of absence, in accordance with Washington (WA) – Washington Paid Sick Leave
  • Seattle, WA – Seattle Paid Sick and Safe Time
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