Counter and Rental Clerk (Real Estate & Leasing)

Turing•New York, NY

17h•Remote

About The Position

Turing is seeking candidates with experience in rental operations, customer service, and transaction handling to contribute their industry knowledge to projects evaluating and improving AI. No prior AI experience is required. The work involves designing and solving realistic rental and customer service scenarios, developing structured solutions, assessing AI-generated responses, and collaborating with AI researchers to improve models’ understanding of rental workflows and customer interactions. The assignment is freelance/contractor work, potentially full-time, with projects lasting approximately one month and possible extensions. Compensation varies by project. The role is fully remote. Contributors must not provide confidential or proprietary information, trade secrets, internal organizational data, specific client information, or information that would violate confidentiality obligations.

Requirements

At least 4 years of experience as a Counter Clerk, Rental Associate, or Customer Service Representative in a rental or property-related business.
Comfort using web-based tools for data review and annotation.
Strong English communication and reasoning skills.
Ability to explain customer-facing processes clearly using structured reasoning.

Responsibilities

Design and solve real-world rental and customer service scenarios to test AI reasoning.
Write clear, structured solutions concerning rental agreements, payment processing, client communication, and issue resolution.
Evaluate AI responses for accuracy, clarity, and professionalism.
Collaborate with AI researchers to refine model understanding of rental workflows, pricing discussions, and service interactions.