Counter and Inside Sales Representative

Guillevin • Belleville, NS

6d • Onsite

About The Position

This role involves managing and prioritizing customer requests from various channels, including the counter, email, phone, and online sales. The representative will respond to customer needs, find solutions, and follow up as necessary. They will also inform key personnel of customer feedback regarding prices, products, and services. A key aspect of the role is maximizing sales by suggesting alternative and complementary products, and working closely with outside sales staff. Maintaining up-to-date knowledge of product lines and systems is also required. The position may involve negotiating special prices and terms with customers.

Requirements

• Experience in B2B sales.
• People person who puts customer satisfaction at the centre of every decision.
• Reliable, resourceful and committed.
• Very resilient and good at finding solutions.

Responsibilities

• Manage and prioritize customer requests coming through various channels (counter, email/phone and online sales).
• Respond to customer needs and find appropriate solutions, based on the circumstances.
• Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
• Maximize sales to customers; suggest alternative and complementary products.
• Work closely with outside sales staff.
• Maintain skills and knowledge of product lines and systems used.
• May be required to negotiate special prices and terms with customers.

Benefits

• Annual profit-sharing
• Competitive compensation
• Flexible group insurance plan customizable to your needs
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP)
• Group RRSP with employer contribution and TFSA
• Years of Service Recognition Program
• Postsecondary Scholarship Program for our employee’s children
• Charging terminals available at many of our facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed