Count Team Lead

Canterbury Park•Shakopee, MN

22h•$37,440 - $48,672•Onsite

About The Position

This role is responsible for leading Count Room operations while maintaining the highest standards of integrity, accuracy, and professionalism. The position leads by example, fostering a positive, collaborative work environment and promoting teamwork, morale, and employee development. Responsibilities include overseeing daily count room functions, ensuring compliance with all corporate and departmental policies, safeguarding company assets, and maintaining strict confidentiality. Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else.

Requirements

Must be at least 18 years of age.
Knowledge of gaming and cash operations policy and procedures.
Basic math skills.
Must be detail-oriented and highly organized.
Excellent customer service skills.
Ability to interact with guests and co-workers in a professional manner.
Strong communication and leadership skills.
Ability to maintain confidentiality.
Must be able to pass Canterbury Park’s pre-employment screening which includes a criminal background check, verification of work history, and credit check.
Must be able to attain a Minnesota Racing Commission (MRC) license.

Nice To Haves

High school diploma/GED.

Responsibilities

Lead by example.
Responsible for maintaining a high degree of hospitality, as well as a positive and professional demeanor at all times.
Creates high levels of morale, fosters teamwork, inspires collaboration, delegates effectively and coaches and mentors direct reports for growth opportunities.
Safeguard Canterbury Park’s assets and adhere to department policies and procedures.
Apply positive communication and interpersonal skills with guests (internal and external) at all times.
Ensure compliance with corporate and department policies and procedures.
Oversee daily count room operations, including Bally Module, Casino Market Place (CMP) accounting program, drop revenues, jackpots and Screen Automated Machine (SAM) deposits.
Assist with training of new Count Team employees.
Reconciled and record cash totals into CMP Accounting program.
Reconcile data sheet and provide reports to the appropriate departments.
Ensure all paperwork is complete and verified.
Held accountable to a high degree for accuracy, confidentiality and thoroughness of department’s records and reports.
Perform Count Room duties and all other duties as assigned.
Under the direction of Cash Operations Management provide daily supervision of count team.