Count Team Supervisor

SARACEN DEVELOPMENT LLC • Pine Bluff, AR

8d • Onsite

About The Position

Supervises the operations of the Count Team clerks while providing a positive work environment, encouraging teamwork and cooperation within the department. All functions will be performed within the guidelines of the Saracen Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Requirements

• Must be a minimum of 21 years of age or older upon employment.
• High school Diploma or its equivalent required.
• 0 to 2 years supervisory experience required.
• MS Office applications experience required.
• Ability to communicate effectively both written and orally.
• Must be able to perform the job duties of hard count and soft count team members.
• Must be able to grip objects and have good finger movement when counting and handling currency.
• Must be able to differentiate denominations of chips and authenticity of currency.
• Must be able to sit/stand for extended periods of time.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

• Adding machine, computer terminal operation, and currency counting machine skills helpful.
• Basic mechanical (repair) ability preferred.
• Prior count room or money handling experience (casino or bank) is preferred.

Responsibilities

• Oversees the sorting, counting, and recording of contents of table game drop boxes, Kiosks and currency drop boxes, according to set procedures.
• Verifies information contained in drop boxes to data stored on computer terminal.
• Responsible for daily reports, minor repairs and maintenance of soft count equipment.
• Responsible for general upkeep of soft count room and ordering.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Responsible for training Count Team Clerks.
• Provides for safety and security.
• Plans, supervises and monitors work.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to carry out detailed oral or written instructions; and ability to deal with problems involving a few concrete variables in standardized situations.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
• Maintains a professional work environment with supervisors and staff.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Saracen Casino Resort

Benefits

• Compliance with Standards: Employees must follow the occupational safety and health standards established by OSHA.
• Adherence to Rules and Regulations: Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act.
• Personal Conduct: Workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.
• READY STANDARDS: Recognize, Engage, Appreciate, Deliver, Yes, We Can!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED