About The Position

The Count Room Attendant is responsible for activities in the Count Room to ensure the integrity of currency counting derived from the gaming floor and compliance with Ohio Lottery Commission regulations. The role also provides extraordinary service to internal and external customers and works harmoniously with fellow team members. The position involves protecting large amounts of currency, following controls and procedures, mechanically counting table drop boxes and bill validator boxes, reconciling funds, and preparing documentation and funds for transfer to the Accounting and Cage Departments. The role requires physical movement throughout the Count Room and gaming floor, including handling boxes and a drop cart. Work may take place amid varying levels of crowds, noise, and smoke. The attendant must be flexible to work varying shifts and schedules as needed.

Requirements

  • High school education or equivalent, with two months of on-the-job training; related education and experience may be interchangeable on a year-for-year basis.
  • Ability to maintain all regulatory licenses in the assigned state of employment.
  • Must successfully pass a background check and drug screening.
  • Knowledge of the AS/400 computer system and a 10-key calculator.
  • Ability to operate currency-counting equipment.
  • Knowledge of cashiering or banking operations.
  • Ability to communicate effectively with subordinates, coworkers, and management.
  • Ability to count and separate varying denominations of chips and currency.
  • Ability to motivate and direct the performance of subordinates.
  • Ability to move around work areas and bend, squat, reach, twist, carry, and move up to 50 pounds while retrieving and emptying boxes.
  • Ability to push or pull a drop cart, with assistance, that can weigh up to 2,000 pounds.
  • Ability to remain standing for most of the shift and move efficiently around the Count Room.
  • Must be flexible to work varying shifts and schedules as needed.

Responsibilities

  • Provide superior internal and external guest service in accordance with Boyd Gaming’s Six Core Service Standards and work harmoniously with fellow team members.
  • Protect large amounts of currency and help prevent loss through careful attention to detail.
  • Ensure procedures and controls are followed to protect counted receipts.
  • Mechanically count the contents of table drop boxes and determine the drop and win by table.
  • Mechanically count the contents of bill validator boxes.
  • Monitor and report changes or problems that may affect currency security to the Count Room Supervisor.
  • Count and reconcile total funds to ensure the integrity of the count.
  • Transfer related documentation to the Accounting Department daily.
  • Prepare funds and documentation for transfer to the Cage Department.
  • Complete all facets of the count, including opening boxes, counting drops, verifying documentation, bundling currency, and reconciling totals.
  • Perform related duties and responsibilities as required.
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