Count Room Assistant Manager

Churchill Downs Incorporated • Millcreek Township, PA

6d • Onsite

About The Position

Join our team and take charge of the Drop/Count operations! You'll lead the team during your shift, ensure compliance with policies and PGCB regulations, and support smooth and accurate drops across all gaming areas. Step into a leadership role where organization, teamwork, and attention to detail are key. Help train new team members, manage schedules, and keep everything running like clockwork! The Count Room Assistant Manager is responsible for ensuring that the Drop/Count Team members adhere to the company policies and procedures as well as following the PGCB regulations and standard operating procedures.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must possess intermediate PC skills.
• Microsoft Office experience required.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• High School Diploma or equivalent.
• Prior Drop/Count Team and Count Room experience required.

Nice To Haves

• One year of money handling experience preferred.

Responsibilities

• Fills in for the Count Room Manager when the Count Room Manager is not on duty.
• Responsible for all Drop/Count Team members on shift.
• Resolves scheduling conflicts.
• Ensures that the Drop/Count Team completes replenishment, service, and verification of all gaming voucher redemption machines on the gaming floor.
• Ensures the Drop/Count Team drops and counts lottery machines funds on property.
• Ensures the Drop/Count Team drops and counts the slot machines.
• Ensures the Drop/Count Team drops and counts the table games.
• Ensures the Drop/Count Team drops and counts the self-service sports wagering kiosks.
• Ensures that the Drop/Count Team drops the self service race betting machines and counts the funds from these machines.
• Works with the Count Room Manager on scheduling.
• Helps improve efficiency and accuracy of the department by recommending and discussing changes with the Count Room Manager.
• Assists with training new Drop/Count Team employees.
• Takes charge of the Drop/Count Team while working with them as needed.
• Evaluates performance of Drop/Count team employees in conjunction with the Count Room Manager.
• Listens to and resolves any problems or grievances of Drop/Count Team employees.
• Helps with Drop/Count Team interviews.
• Other duties may be assigned.

Benefits

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED