Count Room Lead

Caesars Entertainment•St Louis, MO

4d•Onsite

About The Position

When required/as needed, responsible for the supervision of, collection and counting of currency and chips derived from gaming devices. Also responsible for balancing the completed count, generating daily reports, training and direction of count team members.

Requirements

Must be at least 18 years of age
Must be able to obtain and maintain valid gaming license
Demonstrated ability to accurately account for large amounts of cash
Must be able to generate daily reports and troubleshoot variances related to the daily table games and bill validator drop counts.
Must have excellent knowledge and understanding of policies and procedures set forth by the Missouri Gaming Commission as it relates to the drop and count.
Demonstrated ability to communicate and direct team members in daily assignments.

Responsibilities

Deliver great internal and external guest service. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
Ensure team members are ready with their scheduled daily assignments for drop and count positions and have all required supplies.
Assist in slot drop by collecting currency derived from gaming devices in accordance with established procedures.
Conduct a mechanically assisted count of the contents of the table and bill validator boxes. Accurately count and tray chips from poker drop boxes.
Ensure procedures and proper controls are followed to protect counted receipts.
Maintain awareness of changes and/or problems which may affect the security of the currency in the Count Room and report observances to the Count Room Supervisor.
Count and reconcile total funds to ensure the integrity of the count.
Perform all post-drop functions and process funds as per procedures. Prepare funds, with proper documentation for transfer of funds to the Main Bank.
Operates computer system effectively, generating master gaming reports, bill validator reports, and delivering all information to revenue audit properly.
Performs other duties as assigned by management.