Counselor Technician - Full Time - Evenings

REDISCOVER•Raytown, MO
•Onsite

About The Position

ReDiscover is hiring a full-time Counselor Technician for its Transitional Living Program (TLP) in Raytown, Missouri. ReDiscover is a non-profit community mental health center serving southeastern Jackson County, Missouri, and the TLP supports young adults as they work toward their individualized independent-living goals. The program provides intensive daily support, case management, life coaching, medication management, resources and entitlements, and employment and educational support in a client-centered, strengths-based setting. The Counselor Technician monitors clients in a safe environment and performs and documents safety rounds, including activities of daily living monitoring and coaching. The role facilitates structured activities in accordance with clients’ goals and treatment plans, supports clients and others with culturally competent respect, maintains program cleanliness, and safeguards confidential protected health information, including through documentation and use of the electronic medical record system. The position is scheduled Monday through Friday, 2 p.m. to 10 p.m., for 40 hours per week. New hires must attend a one-week ReDiscover orientation as part of onboarding. The role is based at Raytown Outreach in Raytown, Missouri, and requires travel of up to 50%.

Requirements

  • High school diploma or GED.
  • Availability to work 40 hours per week, Monday through Friday, 2 p.m. to 10 p.m.
  • Attend a one-week ReDiscover orientation as part of onboarding.
  • Valid Missouri Class E automobile operator’s license, or an equivalent license in another state.
  • Carry vehicle insurance required to comply with Missouri or Kansas state law.
  • Excellent customer service skills with a recovery focus.
  • Strong written, oral, and interpersonal communication skills.
  • Intermediate computer skills, including typing/keyboarding, Microsoft Word and Excel, and email.

Nice To Haves

  • Working knowledge of mental illness and substance use disorders.

Responsibilities

  • Monitor clients in a safe environment and perform and document client safety rounds.
  • Monitor and coach clients in activities of daily living, including life skills, communication skills, and community integration.
  • Facilitate structured activities in accordance with clients’ goals and treatment plans.
  • Show culturally competent respect for clients, guests, and staff through verbal and non-verbal behavior, and assist them as needed.
  • Maintain the cleanliness of the program space.
  • Safeguard written and electronic protected health information and maintain confidentiality.
  • Provide written documentation and scan or upload records into the electronic medical record system as needed.
  • Request and/or release client information or medical records as needed.
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