Counselor Technician - Full Time - Evenings

REDISCOVER•Kansas City, MO

2d•Onsite

About The Position

ReDiscover is seeking a full-time Counselor Technician for its Women & Children Department in Kansas City, Missouri. The Women & Children program is voluntary and collaborative, and helps women build resources and personal skills to address barriers associated with addiction. Services include residential treatment, partial hospitalization, intensive outpatient care, child care for children under 12, individual and group therapy, case management, peer support, psychiatry, and medication-assisted treatment. The Counselor Technician monitors clients in a safe environment, supports daily living and life skills, and facilitates structured activities aligned with clients’ goals and treatment plans. The role also involves respectful, culturally competent interaction with clients, guests, and staff; maintaining program cleanliness; and protecting confidential health information, including documenting and handling records in the electronic medical record system. The position is full-time, 40 hours per week, Monday through Friday, from 3:30 p.m. to midnight. New hires must attend a one-week ReDiscover orientation. The role is based at 3211 Woodland Ave, Kansas City, Missouri, with travel of up to 25%.

Requirements

High School Diploma or GED.
Valid Missouri Class E automobile operator’s license, or an equivalent license in another state.
Carry appropriate vehicle insurance required by Missouri or Kansas law.
Availability to work 40 hours per week, Monday through Friday, from 3:30 p.m. to midnight, and attend a one-week onboarding orientation.
Excellent customer service skills with a recovery focus.
Strong written, oral, and interpersonal communication skills.
Intermediate computer skills, including typing or keyboarding, Microsoft Word and Excel, and email.

Nice To Haves

Working knowledge of mental illness and substance use disorders.

Responsibilities

Monitor clients in a safe environment and perform and document client safety rounds.
Monitor and coach clients in activities of daily living, life skills, communication skills, and community integration.
Facilitate structured activities in accordance with clients’ goals and treatment plans.
Demonstrate culturally competent respect for clients, guests, and staff through verbal and non-verbal behavior, and assist them as needed.
Maintain cleanliness of the program space.
Safeguard written and electronic Protected Health Information and maintain confidentiality.
Provide written documentation and scan or upload records into the Electronic Medical Record system as needed.
Request or release client information or medical records as needed.