Counselor & Program Coordinator

Enterprise Mangement Solutions Inc • Baltimore, MD

28d • $22 - $30 • Onsite

About The Position

The Counselor & Program Coordinator supports a community-based behavioral health program through a blended role combining structured client group services with program coordination, documentation, records management, scheduling, communication, and administrative support. The successful candidate will facilitate approved behavioral health, recovery, psychoeducational, wellness, coping-skills, life-skills, or similar groups while helping maintain organized and reliable program operations. This opportunity requires sound professional judgment, strong documentation skills, dependable follow-through, respect for client dignity, appropriate professional boundaries, confidentiality, and the ability to balance direct-service responsibilities with program-coordination needs.

Requirements

• Current Maryland behavioral health credential in good standing appropriate to the assigned services, including LMSW, LCSW, LCSW-C, LGPC, LCPC, LGADC, LCADC, CAC-AD, CSC-AD, or another credential approved for the assignment.
• Education and supervised experience required for the individual’s credential and authorized responsibilities.
• Demonstrated ability to facilitate groups and document behavioral health or program services professionally.
• Strong written and verbal communication, organization, time-management, and interpersonal skills.
• Ability to use email, electronic records, shared calendars, word-processing tools, and applicable program systems.
• Ability to maintain confidentiality, professional boundaries, and sound professional judgment.
• Successful completion of credential verification and applicable screening or site-access requirements.
• Completed Form W-9 and required business, tax, or good-standing documentation (for 1099).
• Professional liability insurance and any other insurance required by the independent-contractor agreement (for 1099).
• Independent responsibility for applicable taxes, insurance, licenses, business expenses, and continuing-education requirements (for 1099).

Nice To Haves

• At least one (1) year of behavioral health, substance use, social services, community health, or related experience.
• Experience facilitating psychoeducational, recovery, wellness, coping-skills, life-skills, or similar groups.
• Experience coordinating schedules, records, compliance items, documentation, or workflows in a regulated service setting.
• Knowledge of community resources and service coordination in Baltimore City.

Responsibilities

• Prepare and facilitate approved structured client groups.
• Deliver services within the individual’s active Maryland credential and authorized scope of practice.
• Use professionally appropriate, culturally responsive, trauma-responsive, and inclusive facilitation methods.
• Encourage safe, respectful, and meaningful client participation.
• Observe participation, progress, barriers, behavioral concerns, and potential safety issues.
• Communicate material service, behavioral, participation, or safety concerns through approved channels.
• Maintain appropriate professional boundaries.
• Complete required group, attendance, and service documentation within applicable timeframes.
• Coordinate program schedules, groups, meetings, service activities, and routine communications.
• Maintain organized schedules, rosters, logs, records, action lists, and workflow trackers.
• Track missing information, outstanding items, deadlines, and follow-up needs.
• Prepare routine summaries, packets, reports, meeting materials, and other program documents.
• Coordinate necessary communications with authorized program personnel.
• Support program organization, quality monitoring, workflow coordination, and readiness for internal or external review.
• Identify workflow barriers or unresolved matters and communicate them promptly through the appropriate channel.
• Use approved electronic records, email, shared calendars, word-processing tools, and other program systems accurately and securely.
• Complete service records, group documentation, attendance records, administrative logs, and other required documentation accurately and on time.
• Ensure documentation is objective, complete, attributable, professional, and consistent with services actually provided.
• Protect information governed by HIPAA and other applicable privacy, confidentiality, and records requirements.
• Follow applicable laws, ethical standards, credential requirements, professional boundaries, safety procedures, and program requirements.
• Perform only services permitted by the individual’s qualifications, credential, contractual or employment scope, and applicable law.
• Immediately report suspected abuse, neglect, exploitation, threats, emergencies, safety events, privacy incidents, or other legally reportable concerns through required channels.
• Protect confidential client, clinical, employee, program, and organizational information.
• Access and share confidential information only as authorized and necessary for assigned responsibilities or accepted services.
• Secure physical and electronic records appropriately.
• Protect passwords, login credentials, and system access.
• Follow applicable HIPAA, confidentiality, privacy, information-security, and records-retention requirements.
• Promptly report suspected privacy, confidentiality, records, or information-security concerns.
• Maintain awareness of client safety, behavioral concerns, and environmental risks.
• Follow applicable emergency, safety, crisis-response, and mandatory-reporting procedures.
• Maintain appropriate professional boundaries and sound judgment.
• Use respectful, culturally responsive, and trauma-responsive practices.
• Promptly communicate safety concerns, service barriers, or material issues to the appropriate program contact.
• Participate in or complete required orientation, site-access, safety, confidentiality, and assignment-specific requirements as applicable to the engagement.
• Work the approved employee schedule coordinated with program leadership (W-2 employees).
• Participate in required supervision, meetings, orientation, training, quality-improvement activities, and corrective follow-up (W-2 employees).
• Follow Company and program policies and procedures applicable to employees (W-2 employees).
• Maintain dependable attendance and timely communication regarding scheduling or coverage concerns (W-2 employees).
• Perform assigned duties within the employee’s credential, qualifications, and authorized scope (W-2 employees).
• Independently perform accepted services and deliverables within their professional scope (1099 contractors).
• Coordinate availability and service times so accepted services occur within applicable program operating hours (1099 contractors).
• Control the professional manner and means of completing accepted services, subject to agreed outcomes, deadlines, client needs, professional requirements, confidentiality, safety, and site-access rules (1099 contractors).
• Maintain an independent business operation and remain responsible for applicable taxes, licenses, professional continuing education, insurance, supplies, and business expenses (1099 contractors).
• Submit accurate invoices identifying authorized service dates, hours or deliverables, and required supporting documentation (1099 contractors).
• Maintain required professional liability insurance and other insurance required by the agreement (1099 contractors).
• Complete applicable credential verification, exclusion screening, background review, and site-access requirements (1099 contractors).
• Be permitted to provide services to other clients, provided doing so does not create a conflict of interest, misuse confidential information, or interfere with accepted contractual obligations (1099 contractors).
• Not be guaranteed any minimum number of assignments or service hours (1099 contractors).

Benefits

• Eligible to participate in applicable Company benefit plans, subject to plan terms and eligibility requirements (W-2 Employees).
• Independent contractors are responsible for their own taxes, insurance, business expenses, licenses, and other independent-business obligations (1099 Contractors).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed