Counselor Aide

Harbor•Toledo, OH

About The Position

Harbor is hiring a Counselor Aide for its Toledo team to support women in a trauma-informed residential treatment environment. The role provides hands-on assistance to clients on their recovery journey, helping them build stability, confidence, and hope. This is a contingent position that picks up shifts as needed. Due to the sensitive nature of the position and the need to protect the privacy and safety of female residents, the posting states that it is open to female applicants only as a bona fide occupational qualification under Title VII. The Counselor Aide works with clients and the treatment team to support individualized care plans, daily living activities, recovery-focused groups, crisis response, admissions and discharges, and accurate clinical documentation. The position also includes transporting clients, completing household and facility tasks, maintaining safety and infection-control procedures, and participating in supervision and training. Harbor describes its services as spanning mental health and substance use treatment, counseling, pharmacological management, primary care, psychological testing, case management, residential services, vocational programming, and more. Harbor states that it has provided treatment for over 100 years, and that more than 350 clinical staff serve over 24,000 clients across multiple locations and in the community each year.

Requirements

  • High school diploma or GED.
  • Two years of experience working with people diagnosed with substance use disorder and/or mental health concerns.
  • At least one year of group facilitation experience.
  • Obtain Chemical Dependency (CDCA), Counseling (LPC), or Social Work (LSW) licensure within 120 days of hire and maintain active licensure in good standing.
  • Obtain CPR/First Aid and NCI/CPI certifications within 90 days of employment.
  • Valid driver's license and acceptable driving record.
  • Proof of personal auto insurance sufficient to be deemed insurable by Harbor's vehicle insurance carrier.
  • Remain current with annual Defensive Driving for 15-Passenger Vans training.
  • The posting states that the position is open to female applicants only due to the sensitive nature of the role and the privacy and safety of female residents.

Nice To Haves

  • Bachelor's degree in social work, counseling, psychology, or a related behavioral or mental health field from an accredited college or university.

Responsibilities

  • Maintain familiarity with each client's individualized care plan and provide support in accordance with it; contribute observations about clients' needs and preferences to the clinical team and care-planning process.
  • Help clients adjust to treatment, provide emotional support, and assist with daily living activities.
  • Facilitate group therapy activities and provide basic counseling, guidance, and education about recovery principles and coping strategies.
  • Provide crisis-response care during moments of crisis or ambivalence.
  • Maintain accurate, complete, and appropriate clinical records in a timely manner.
  • Follow prescribed safety and infection-control procedures.
  • Transport clients to scheduled social activities or off-site engagements in accordance with Harbor's driving policies.
  • Complete scheduled responsibilities, including client care and facility care such as maintenance tickets and cleaning.
  • Participate in weekly supervision, training, and development programs.
  • Complete admissions and discharges for clients entering and exiting the program.
  • Complete household duties and work orders listed for each shift.
  • Complete initial and annual Relias trainings.
  • Maintain professional boundaries in client interactions.
  • Treat staff and clients with courtesy and professionalism.

Benefits

  • Medical, dental, and vision coverage.
  • Retirement plan with company match.
  • Generous paid time off, sick time, and paid holidays.
  • Tuition and professional license reimbursement programs.
  • Clinical supervision hours offered.
  • Ongoing training, supervision, and professional development opportunities.
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