Counseling Ministry Administrative Assistant

McLean Bible Church•Vienna, VA

7h•Onsite

About The Position

The Ministry Administrative Assistant provides support to MBC’s counseling ministry, under the supervision of the Director of Counseling, in its efforts to promote the broader church-wide call to help more people experience abundant life in Jesus by ensuring the effective coordination of ministry operations, administrative processes, communication, and organizational details. The Ministry Assistant serves the Director of Counseling by attending to the general operation of the ministry and assists in addressing the Church’s short- and long-term goals. Ongoing administrative assistance to the counseling ministry includes, but is not limited to, support in the execution of caring initiatives, receiving and assessing incoming counseling needs, organizing and executing details of counseling events and trainings, reviewing and updating forms and policies approved by the director of counseling, budget planning and tracking, expense reports, and assisting in ministry operational needs. The Assistant will be expected to have a true passion for serving as a support of confidential care (spiritual and emotional), and for providing information crucial to one’s mental, emotional, and spiritual health needs. This position requires a highly organized and detail-oriented individual who consistently demonstrates excellence in managing multiple priorities, meeting deadlines, and maintaining accuracy in all aspects of the role. The ability to anticipate needs, initiate solutions, exercise sound judgment, and work proactively without constant direction is essential for success. This role requires a general understanding of counseling and may require preliminary and limited engagement in counseling-related situations.

Requirements

Minimum of two years’ experience in administration and the ability to show excellent organizational skill.
Must have general experience working in counseling situations and able to be supportive in crisis situations.
The Ministry Assistant must be able to quickly transition from one project to another and be able to manage multiple projects while meeting deadlines.
Must be able to work well with others as an encouraging and supportive team member.
Must be detail oriented and organized and currently using methods of organization.
Must be self-motivated and have confident decision-making abilities
Must possess excellent verbal and written communication skills, including proficiency in editing.
Must have a high level of computer knowledge and some basic computer tech skills.
Must have good people skills and be comfortable engaging people’s stories for assessment and referral.
Passion for serving the church.
Must be a member of MBC or is willing to become a member. Regular attendance on Sundays is expected.

Nice To Haves

Bachelor’s degree preferred, at a minimum. However, will consider education/experience.
Counseling training desired but not required.

Responsibilities

Partner with the Director of Counseling in the leadership, development, and execution of the Counseling Ministry.
Help facilitate connection of congregants to potential care opportunities. Answer ministry related inquiries and information requests.
Serve as the primary contact for counseling inquiries, managing intake requests through ministry platform and other related intake needs.
Manage and oversee systems for tracking, monitoring, and reporting on counseling requests and care needs at Tysons and at times across MBC, ensuring timely response, appropriate care coordination, and effective utilization of ministry resources.
Assist in crisis response and follow-up care for counseling-related concerns.
Assist with various ministry events - provide all logistical support and coordination for events from early planning to the completion and closure of events and trainings.
Aid in evaluation and implementation of care related programs and activities including (but not limited to) Re-Engage, Preparing for Marriage, Re-Generation, Share the Struggle groups, care related seminars, classes, and leader trainings.
Provide financial record - keeping and support for the counseling and other care-related ministry (including handling disbursement requests, setting up and tracking expense and budget accounts, preparing invoices for payment, requesting reimbursement for ministry expenses, ordering supplies; use MBC’s expense reporting system – Concur, Martus, and Sage).
Provide database entry in MBC’s data management system (Ministry Platform, eSpace, Martus, and Biblicare).
Occasionally assist in the organizational needs related to funeral and wedding inquiries.
Aid in creating and maintaining appropriate, enews, ministry directory, and website content.
Recruit and supervise volunteer help, as needed.
General office duties such as preparing emails and reports, scheduling meetings and calls, upkeep of the offices, ordering supplies, reviewing documentation for print or publication.
Other duties as assigned by the Director of Couneling.