Council Secretary
Baltimore City•Cocoa, FL
•$53,641 - $87,426•Hybrid
About The Position
The Baltimore City Council Office of Councilmember Paris Gray (District 8) is seeking a Director of Constituency Affairs / Council Secretary. This role serves as the main liaison between District 8 residents and city government. Responsibilities include fielding constituent requests, routing issues to the appropriate agencies, monitoring office phone lines, and flagging trending district concerns for the Councilmember and Chief of Staff. The position also supports scheduling, administrative tasks, community event attendance, newsletter drafting, and policy research.
Requirements
- Graduation from an accredited high school or possession of a GED certificate.
- High level of attention to detail
- Excellent time management & multi-tasking abilities
- Excellent organizational skills
- Must be OK with flexible scheduling for emergency responses
- Must have a car or reliable transportation for community meetings, events, canvasses, etc.
- Four (4) years of relevant experience.
- Customer Service/constituency work preferred
- Strong organizational, time-management, and multitasking skills
- Reliable transportation
- Flexibility for evening/weekend events and emergency response scheduling.
Nice To Haves
- Preferably in customer service/constituency services/ etc.
- Preferred District 8 residency
- Familiarity with city agencies
- Proficiency with Google Workspace, Microsoft Office, Canva, Mailchimp, or similar tools.
- Preferred experience/knowledge with city agencies & customer service
- Experience using Google Drive & Microsoft Office ○ Docs, spreadsheets, google forms, etc.
- Experience using Adobe, Canva, Mailchimp, & other document creation programs.
Responsibilities
- Support Councilmember & Chief of Staff (CoS) with scheduling meetings
- Handle all constituency requests and refer to appropriate agencies for resolution
- Monitor office telephone for voice messages
- Monitor trending issues in the district and flag for Councilmember/CoS
- Administrative duties as assigned
- Attend community meetings & District 8 events
- Attend meetings on behalf of Councilmember and/or CoS as needed
- Assist in the drafting of District 8 Monthly newsletter
- Assist Councilmember/CoS on various projects/policy research/etc.
Benefits
- The City of Baltimore offers a generous and competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
