Council Aide

City of Aurora•Aurora, CO

4d•$64,000 - $80,000•Onsite

About The Position

The City Council Aide provides highly specialized support, project coordination, budget maintenance, and program management to the City of Aurora City Council members. This role acts as a liaison between community constituents and City Council and researches and provides resolutions to constituent issues and complaints. This role analyzes and reports on policies, project status, and City Council goals.

Requirements

Bachelor’s degree in Public Administration, Business, Communications, Political Science, or a related field
Two years of professional experience including customer service experience
General office equipment, including personal computers with related software applications
Composition, grammar, letter, and correspondence formatting
Budgeting procedures
Business English, spelling, and math
Strong interpersonal, problem solving, analytical, and managerial skills
Excellent customer service skills
Excellent organizational and time management skills
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars
Detail oriented
Research, analyze, and summarize data
Project management skills
Establish and maintain effective working relationships with senior management, employees, and citizens
Handle sensitive situations with tact and diplomacy
Communicate effectively both verbally and in writing
Interpret and apply policies, procedures, and regulations
Ability to resolve constituent issues effectively and efficiently

Nice To Haves

Experience working in government administration
Experience working with budgets
Project Management experience
Ability to communicate fluently in English and Spanish

Responsibilities

Researches, supports, and resolves constituent inquiries and complaints
Identifies, researches, and recommends solutions to community problems and policy issues
Assists in collecting and analyzing data from the community and providing recommendations to City Council
Analyzes and reports on progress of City Council goals/projects and identifies areas for efficiencies
Attends meetings, events, and town halls with or on behalf of City Council
Manages City Council members schedules including meetings, events, and travel
Manages day-to-day administrative tasks including responding to emails, reserving meeting spaces, and developing meeting agendas
Records and maintains records and logs detailing City Council actions, policies, and meeting information
Develops and distributes communications for City Council both internally and externally
Assists in establishing, maintaining, and tracking budgets and expenses
Plans, coordinates, and manages special projects as assigned
Performs other related duties as assigned