Cosmetics Counter Manager - MAC, Full Time - Willowbrook

Macy's•Wayne, NJ

1d•$20 - $33•Onsite

About The Position

The Cosmetics Counter Manager develops and supervises a team of highly productive Beauty Advisors who provide excellent service and sell the full assortment both in store and online. The role leads the team in building and maintaining client relationships, delivering outstanding service and product knowledge, and maintaining compelling merchandise presentation. The manager ensures Beauty Advisors are welcoming, friendly, and engaged, keeping productivity high and excitement alive on the sales floor while prioritizing customer needs.

Requirements

High school diploma or equivalent required.
3–5 years of related experience.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Ability to stand or walk for prolonged periods.
May involve reaching, crouching, kneeling, stooping, and color vision.
Frequent use of computers and other technology, including handheld equipment and cash register, and ability to process register transactions.
Frequently lift or move up to 25 pounds.

Responsibilities

Create an easy, seamless, and fun in-store experience while building and cultivating customer relationships.
Drive sales with in-store and online clients by embracing and being proficient with technology.
Participate in the merchandising and operational requirements of the role.
Develop and supervise a team of Beauty Advisors.
Lead efforts to build and maintain client relationships and provide outstanding service and product knowledge.
Maintain compelling merchandise presentation and ensure Beauty Advisors are welcoming, friendly, and engaged.