Cosmetics Counter Manager - Loewe, Full Time - Tysons Corner

Macy's•McLean, VA

3d•Onsite

About The Position

The Cosmetics Counter Manager develops and supervises a team of Beauty Advisors who provide excellent service and sell the full assortment in-store and online. The manager leads the team in building and maintaining client relationships, delivering outstanding service and product knowledge, and maintaining compelling merchandise presentation. The manager ensures Beauty Advisors are welcoming, friendly, and engaged, while keeping productivity high and prioritizing customer needs. The role also involves creating an easy, seamless, and enjoyable in-store experience and using technology to serve in-store and online clients.

Requirements

High school diploma or equivalent.
3–5 years of related experience.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to stand and walk for prolonged periods.
May need to reach, crouch, kneel, stoop, and distinguish colors.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Frequently lift or move up to 25 pounds.

Responsibilities

Develop and supervise a productive team of Beauty Advisors.
Build and cultivate customer relationships by creating an easy, seamless, and enjoyable in-store experience.
Drive sales with in-store and online clients by embracing and using technology proficiently.
Support the team in providing outstanding service and product knowledge and selling the full assortment in-store and online.
Maintain compelling merchandise presentation.
Ensure Beauty Advisors are welcoming, friendly, engaged, and productive, with customer needs as the priority.
Participate in merchandising and operational requirements.