Corrigo Platform Analyst

JLL • Roseville, CA

3d • Remote

About The Position

The Corrigo Platform Analyst provides operational and technical administration of Corrigo for the AMR region and leads the strategy to optimize the platform. The role supports alignment of operational processes, platform initiatives, product enhancements, and required changes, while responding to account and client needs within required timeframes. General duties include training, system configuration, maintaining system-user records, and supporting companies, properties, assets, work order scheduling, and system and data integrity.

As the designated Corrigo Systems Administrator, the analyst is responsible for the overall integrity of Corrigo and supports the account team by overseeing appropriate system use and configuration. The analyst partners with account leadership to develop and implement optimization strategies; supports regional and global adoption of programs, technology, and best practices; and configures solutions for account-specific needs. The role analyzes data, identifies improvement opportunities, implements action plans, conducts annual optimization reviews, and leads optimization programs. It also ensures data quality and remediation and submits Statements of Requirements through Corrigo Governance as needed.

The analyst supports account and client meetings; assists with user access management and controls; manages the Corrigo work order process and related data platform for performance management, reporting, and maximizing system capabilities; and produces monthly, quarterly, annual, and ad-hoc reports. Reports cover work order activity, scheduled maintenance, service-level compliance, labor, projects, incidents, and training. The role serves as an account-team contact for CMMS questions, support issues, and requirements; provides user and feature training; develops and maintains system and process documentation; and addresses requests and escalations within account SLAs, coordinating with JBS teams when appropriate. The analyst also reviews workflows, configures and documents solutions within existing system capabilities, and performs other duties in support of the Digital Operations team.

This is a remote role, with listed locations in Austin, Texas; Charlotte, North Carolina; Harrisburg, Pennsylvania; Richmond, Virginia; Roseville and Sacramento, California; and Tallahassee, Florida. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Undergraduate degree or equivalent experience; a degree is preferred.
• Strong technical and analytical skills.
• Demonstrated process orientation and data-driven skill sets.
• Expertise with technology and systems; high proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
• Strong written, verbal, and interpersonal skills.
• Superior customer-service skills and orientation.
• Ability to plan and manage work priorities appropriately.
• Strong organizational skills and a collaborative style.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• 3–5 years of experience managing CMMS/work order applications, performance management, data, and analytics.

Responsibilities

• Provide operational and technical administration of Corrigo and maintain the system’s overall integrity.
• Partner with account leadership to develop and lead implementation of Corrigo optimization strategies.
• Support alignment of operational processes, platform initiatives, product enhancements, and required system changes.
• Support regional and global adoption of programs, new technology, and best practices for JLL workstreams and products.
• Configure and implement solutions for account-specific needs.
• Analyze data, identify opportunities, and implement continuous-improvement action plans.
• Conduct annual optimization reviews and lead optimization programs.
• Ensure data quality standards and remediate data issues.
• Develop and submit Statements of Requirements through Corrigo Governance as needed.
• Support account and client meetings on a weekly, monthly, and quarterly basis.
• Assist with user access management and ensure accounts maintain proper controls.
• Manage the Corrigo work order process, systems, and associated data platform for performance management, reporting, and effective use of Corrigo capabilities.
• Produce monthly, quarterly, annual, and ad-hoc account reports covering work orders, scheduled maintenance, service-level compliance, labor, projects, incidents, and training.
• Serve as the account team’s point of contact for CMMS questions, support issues, and requirements.
• Provide new-user, advanced-user, and new-feature training to account and client staff as required.
• Develop and maintain system and user-process documentation, including account- or client-specific documentation.
• Address requests and escalations within account SLAs and coordinate with JBS teams as appropriate.
• Review system workflows for changing and existing business needs; configure, document, and deploy solutions within existing system capabilities.
• Perform other duties in support of the Digital Operations team.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed