Corrigo Platform Analyst

JLL•Tallahassee, FL

5d•$70,000 - $90,000•Remote

About The Position

The Corrigo Platform Analyst provides operational and technical administration of Corrigo for the AMR region, leading strategy and implementation toward full platform optimization. The role supports alignment of operational processes, platform initiatives, product enhancements, and required system changes, while providing timely responses to assigned accounts and clients. The role is responsible for the integrity and effective use of Corrigo, including system configuration, user training and access, records maintenance, and work-order and data management. The analyst partners with account leadership to develop and carry out optimization strategies, supports regional and global adoption of programs and technology, and configures account-specific solutions. The position analyzes data, maintains data quality, produces account reporting, supports client and account meetings, and serves as a point of contact for CMMS-related questions, support issues, and requirements. This position is remote and may be based in Austin, TX; Charlotte, NC; Harrisburg, PA; Richmond, VA; Roseville, CA; Sacramento, CA; or Tallahassee, FL. The expected compensation range is $70,000–$90,000 per year. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

Undergraduate degree or equivalent experience; an undergraduate degree is preferred.
Strong technical and analytical skills.
Demonstrated process orientation and data-driven skills.
Expertise with technology and systems; high proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Strong written, verbal, and interpersonal skills.
Superior customer-service skills and orientation.
Ability to plan and manage work priorities appropriately.
Strong organizational skills and a collaborative style.
Authorization to work in the United States without visa sponsorship.

Nice To Haves

3–5 years of experience managing CMMS/work-order applications, performance management, data, and analytics.

Responsibilities

Maintain the overall integrity of the Corrigo system and support account teams in using and configuring it to meet internal and client objectives.
Partner with account leadership to develop and implement Corrigo optimization strategies, including annual optimization reviews and programs.
Support regional and global adoption of programs, technology, and best practices for JLL workstreams and products.
Configure and implement solutions for account-specific needs.
Analyze data, identify improvement opportunities, and implement continuous-improvement action plans.
Ensure data-quality standards and remediate data issues.
Develop and submit Statements of Requirements through Corrigo Governance as needed.
Support weekly, monthly, and quarterly account and client meetings.
Assist with user access management and ensure accounts maintain appropriate controls.
Manage Corrigo work-order processes, systems, and associated data, with a focus on performance management, reporting, and maximizing platform capability.
Produce monthly, quarterly, annual, and ad hoc account reports covering work-order activity, scheduled maintenance, service-level compliance, labor, projects, incidents, and training.
Serve as an account-team contact for CMMS questions, support issues, and requirements.
Provide new-user, advanced-user, and new-feature training to account and client staff as required.
Develop and maintain system, user-process, and client- or account-specific documentation.
Address requests and escalations within account SLAs and coordinate with JBS teams as appropriate.
Review workflows against business needs and configure, document, and deploy solutions within existing system capabilities.
Perform other duties as requested in support of the Digital Operations team.