Correspondent Sales Executive

Fifth Third Bank • Virtual - Florida, FL

2d • Remote

About The Position

Performs a wide range of duties relating to the acquisition of residential 1st mortgage loans from Correspondent lenders, through a Closed loan purchase process. Develop an approved Correspondent client base in assigned geographic area through sales calls, conferences and presentations. Maintain contact and relationships with both internal and external customers to ensure all expectations are met. Assume overall responsibility for maximizing profitability through a successful business relationship with their Correspondent customers. Responsible and accountable for client performance by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• Four-year college degree; business or marketing degree preferred
• Experience in new business development with mortgage bankers, banks, S&L's and credit unions.
• Knowledge of residential mortgage processing, underwriting and closing procedures.
• Knowledge of federal lending regulations governing real estate lending, including RESPA, Fair Lending.
• Extensive knowledge of automated underwriting systems, Fannie, Freddie and HUD credit policy and underwriting guidelines.
• Ability to complete due diligence and structure formal Correspondent approval recommendations for management approval. This includes ability to read financial statements, complete equity & financial capacity analysis, profitability analysis and understand forms of business ownership.
• Completion of structured value-ad sales training.
• Demonstrated organizational skills.
• Strong written and verbal communication skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Sales skills.
• Strong desire to excel in a competitive environment.
• Strong track record of achieving monthly production goals.

Responsibilities

• Works in assigned territory to ensure awareness by Correspondents of Mortgage Company loan products, underwriting, regulatory, loan closing and credit policies.
• Creates quarterly business plan for sales activities in assigned geographic area, including client-share analysis, value-ad sales proposition and resulting strategy for each Correspondent client.
• Develops new Correspondent contacts through various mortgage affiliations including mortgage banker organizations, mortgage insurance company contacts, warehouse facilities, etc.
• Maintains knowledge of Mortgage Company credit and procedures, loan products, and pricing policies.
• Ability to work as a team with the operations to provide best in class communication and service.
• Follows defined protocol for escalation of any pricing and credit policy exceptions.
• Completes due diligence process and structures new Correspondent approval recommendations. This includes Correspondent Application, analysis of Correspondent processing and loan packaging capabilities, financial capacity analysis, reference checks and personal interviews with applicable Correspondent management and staff.
• Conducts walk-through presentations for complete training of new Correspondent on all Mortgage Company loan products, pricing, processing, underwriting, closing documentation requirements, funding procedures, and conducts follow-up training as needed.
• Delivers walk-through presentation and structures an individual document for each new Correspondent client.
• Aggressively assists in resolving procedural and/or documentation deficiencies of Correspondent, including post-closing deficiencies, scorecard analytics and other qualitative issues.
• Responsible for initial due diligence and investigating business background of potential new Correspondents as well as being aware of Correspondent origination practices and procedures, compliance procedures, quality control policies, pricing policies, closing/funding procedures and customer satisfaction issues.
• Immediately reports to management any knowledge of procedures or conduct by Correspondent that are not in compliance with Mortgage Company's standards.
• Maintains industry-best levels of customer service while managing each Correspondent and support staff's expectations.
• Enhances and encourages the effort to cross-sell both Correspondents for business services as well as Correspondent new customers in multiple banking services.
• Manages to the monthly, quarterly, and annual goals established by the Mortgage Company.
• Manage T&E expenses to communicate monthly/annual budget and company T&E policy.
• Conduct work within the Fifth Third Mortgage Core values and ethics policy.

Benefits

• Comprehensive benefits
• Differentiated compensation offerings
• Incentive-based compensation
• Base salary or a draw
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level