CORRECTIONS SUPPORT SPECIALIST 1, 2 or 3

State of Louisiana • Kenner, LA

4d • Onsite

About The Position

The Louisiana Department of Public Safety & Corrections – Corrections Services, Division of Probation & Parole – Adult, is seeking a Corrections Support Specialist in Kenner, Louisiana. The department's mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services, with a commitment to integrity, accountability, and respect for all individuals. This position serves as an assistant to Probation and Parole Officers and Specialists, and may be utilized in all 21 district offices. The Division of Probation and Parole is responsible for the supervision of over 57,000 offenders statewide.

Working for DOC offers a positive culture with recognition programs, a sense of community, internal promotional opportunities, clear communication, and professional development. Growth is encouraged through numerous avenues. DOC also provides a generous benefits package, including a defined benefit pension plan, health insurance (also available post-retirement), at least 10 paid holidays, sick and annual leave that rolls over, paid or time off for overtime, a deferred compensation plan, a flexible benefits plan, and alternate work schedules (such as 4/10s) which may be available upon meeting policy requirements.

Requirements

• Three years of experience in administrative services; OR Six years of full-time experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.
• Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.

Nice To Haves

• This position serves as an assistant to Probation and Parole Officer 1, 2, 3 and P&P Specialist (Agent).
• It may be utilized in all 21 district offices of the Division of Probation and Parole.
• This is a 24-hour facility. Applicants may be required to work shift work.

Responsibilities

• Performs advanced administrative and technical functions related to the intake and onboarding of offenders entering probation or parole supervision.
• Coordinates and schedules intake appointments, confirms offender arrival and identification, and ensures all required forms, documents, and supporting materials are obtained prior to processing.
• Conducts comprehensive examinations of legal documents, including court minutes, plea agreements, sentencing orders, judgments, warrants, bonds, and related filings, to determine accuracy and completeness.
• Interprets complex legal language and extracts essential case information for entry into multiple interconnected departmental and statewide information systems.
• Identifies discrepancies, omissions, or inconsistencies in documentation and initiates corrective action with courts, district attorneys, and law enforcement agencies.
• Performs detailed criminal history research using state and national databases and conducts AFIS fingerprint processing.
• Provides offenders with clear procedural instruction, completes all intake documentation, prepares case files, purges closed files, and formally closes out offender cases in compliance with retention and policy standards.
• Researches all available resources when assisting P&P Agents conducting pre-sentence, post-sentence and pre-parole investigations.
• Follows up on victim information such as determining losses incurred as a result of the offense.
• Obtains victim’s input as to subject’s sentencing and/or release on parole.
• Investigates warrant cases by utilizing federal, state and local databases, coroner records, Bureau of Vital Statistics to determine the location of absconders.
• Serves as the primary public-facing representative of the District Office.
• Works directly with offenders to verify reporting status, provide guidance, answer questions, distribute forms, and ensure compliance with supervision requirements.

Benefits

• A defined benefit pension plan
• Health insurance that is also available post retirement
• At least 10 paid holidays
• Sick and annual leave that rolls over from year to year
• Paid or time off accrued for hours worked over 40 per week
• A deferred compensation plan
• A flexible benefits plan
• Alternate work schedules
• Alternative work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level