Correctional Youth Security Supervisor III - Rocky Mtn Youth Service Center

State of Colorado•Lakewood, CO

6d•Onsite

About The Position

This position is a first-line formal supervisory role dedicated to overseeing or providing supervision for direct care Youth Services Specialists. This is accomplished through the supervision of subordinate FTEs and/or through direct provision of the service. The role routinely manages scheduling of staff, movement of juveniles, oversees admissions/releases, orientation (for both staff and youth), security/control functions, educational support services, daily programming, recreation, meals, medical referral and follow-up, and customer service. The supervisor is responsible to identify, report, document, and intervene in subordinate staff performance concerns when necessary. They must model, uphold, and ensure compliance with DYS (Division of Youth Services) Policy and QAYS DYS Compliance Standards by subordinate staff. This position is a member of the Youth Center Leadership Team, responsible for integrating the goals and principles of trauma responsiveness/Sanctuary Model, the DYS Strategic Plan, and other programmatic initiatives of the Division.

Requirements

High school diploma or General Education Diploma (GED).
Two (2) years of professional experience in an occupational field related to the work assigned to the position.
Must be a Colorado state resident.
Must be a minimum of 21 years of age.
Must possess a valid, unrestricted CO Driver's License.
Must successfully complete the DYS Pre-service Training Academy, Field Training Program (FTO), and mandatory annual training.
Must disclose any prior disciplinary termination or resignation in lieu of termination from State employment and provide an explanation.
Must pass a full background check, including CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification, Drug Screen, PREA, Trails check, and CAPS.
Must have no felony convictions or history of domestic violence.
Must pass the Diana Screen® sexual risk screening tool.

Nice To Haves

Ability to work effectively with key stakeholders, achieving consensus, resolving communication problems, influencing, and managing competing interests.
Ability to work well with constituents regardless of position and authority, contribute to governing boards and committees, and adhere to clear lines of responsibility and accountability.
Flexibility in leadership through performing and/or overseeing the analysis of complex human resources, financial, or administrative management, policy, and program issues.
Proven record of building and managing teams and creating an enabling environment.
Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals.
Excellent interpersonal, verbal, and written communication and public speaking skills.
Ability to problem solve and execute decisions.
Ability to work in a complex political environment.
Self-motivated.
Positive role model.
Teamwork.
Experience in program and/or project development.
Training and Facilitation experience.
Training Development experience.
Supervisory/management experience.
Proven experience in overseeing and executing data-driven performance management and outcome-based systems and initiatives.
Previous experience working with a complex juvenile/high risk youth population.
Proven experience in policy analysis, development, and implementation.
Relevant years of state service experience.
Lived experience (personal knowledge and understanding from first-hand experience with mental health, substance abuse, systems involvement, and traumatic events).

Responsibilities

Supervise subordinate staff, including Youth Services Specialists I and II.
Manage scheduling of staff, movement of juveniles, admissions/releases, and orientations.
Oversee security/control functions, educational support, daily programming, recreation, meals, and medical referrals.
Identify, report, document, and intervene in subordinate staff performance concerns.
Ensure compliance with DYS Policy and QAYS DYS Compliance Standards.
Integrate goals and principles of trauma responsiveness/Sanctuary Model, DYS Strategic Plan, and other programmatic initiatives.
Teach, lead, inform, monitor, and coach subordinate staff.
Ensure timeliness and quality of work activity by subordinates.
Conduct monthly formal Reflective Supervision sessions with subordinate staff.
Provide supervision, coaching, and mentoring to direct care staff.
Supervise and oversee daily facility operations and/or departments as assigned.
Ensure completion of formal and informal counts throughout the shift.
Evaluate incidents and provide information to minimize assaultive behaviors.
Monitor the location, movement, safety, and condition of youth.
Respond to and assess possible crisis situations.
Ensure debriefs of crises or emergency situations occur within required timeframes.
Conduct tests and drills for emergency response protocols.
Ensure physical plant, sanitation, and hygiene standards are met.
Assist and oversee Shift Supervision duties.
Ensure staff are assigned to appropriate post assignments and maintain minimum staff to youth ratios.
Ensure staff actively use effective communication skills, verbal de-escalation skills, and a strength-based approach.
Authorize and oversee the use and removal of mechanical restraints and Seclusion.
Oversee student Individual Growth and Change Plans or other agreed-upon Safety and Behavioral Agreements.
Provide direct security coverage when necessary or as directed.
Ensure staff complete inspections and/or facility searches.
Report and record all discrepancies to Administration.
Ensure the initiation and implementation of safety contracts, safety planning, and notification to mental health personnel.
Supervise to support prevention of sexual contact in the facility and promote adherence to all PREA Policies and Federal Standards.
Supervise and maintain youth center programming.
Ensure all program activities are completed and documented.
Lead and role-model the consistent implementation of trauma responsive tools and interventions, the DYS Strategic Plan, and the DYS Treatment Model.
Model, supervise, teach, train, coach, and enforce proper implementation of the facility’s behavior management program.
Lead and train staff in how to facilitate daily Problem Solving Groups, Sanctuary Psycho-educational Groups, and other skills-based/educational groups.
Provide on-the-floor, in-the-moment coaching of staff in Safe Correctional Practices, Trauma Informed Care, and how to establish and build 1:1 rapport.
Enforce established safety and security rules and adherence to DYS Safe Practices.
Supervise and direct daily living and leisure activities.
Ensure youth receive orientation to agency and living unit rules, procedures, and routines.
Ensure all basic rights and needs of youth are satisfied and that dignity and respect is demonstrated for all youth.
Review Minor Rule Violations and approve proper interventions.
Ensure youth complete assigned interventions.
Conduct Major Rule Violation Hearings and provide constructive feedback to staff writing incident reports.
Uphold due process requirements and implementation of Restorative Community Justice (RCJ) and interventions for all youth.
Respond to and resolve youth grievances.
Act as first public contact with agency when necessary.
Act as Facility Supervisor, guiding all operations when Director and Assistant Director are off-site.
Monitor safety and security of volunteer/contractor activities and vocational programming.
Ensure positive relationships with teachers and administrators and support educational initiatives or practices.
Supervise and oversee accurate documentation of all daily facility operations.
Ensure completion of documentation for facility and youth searches.
Ensure completion of documentation for all unit activities and relevant information on applicable logs.
Ensure proper documentation of Suicide Precaution Monitoring (SPM), Individual and Group Growth and Change Plans, NDR status, Seclusion, and Medical Watch.
Review and record all legal documentation and record required information in the youth’s file and the TRAILS database.
Document the receipt and release of all youth medication(s).
Perform shift briefings with oncoming staff as required.
Review and ensure all meal tracking sheets are completed accurately.
Complete all documentation as required and/or directed by established deadlines.
Attend training classes for all DYS mandatory training subjects and professional development training.
Attend other training as requested or required by Administration.
Complete Department mandatory quarterly training.
Demonstrate, support, and contribute to a healthy, positive, and respectful cultural climate.
Communicate with internal/external customers, residents, subordinate staff, and co-workers in a professional manner.
Adhere to the CDHS Code of Conduct, the Sanctuary 7 Commitments, and support the 5 Key Strategies.
Adhere to prevailing legal standards, CDHS Policy, DYS Policy, and QAYS Facility Standards.
Adhere to State Personnel Board Rules, and CDHS and DYS Policy regarding work schedule, timekeeping, and leave practices.
Complete other duties as assigned and follow supervisors requests and directives.
Role-model, coach, teach, and enforce staff adherence to all policies and procedures.