Correctional Program Manager

State of Washington•Spokane County - Airway Heights, WA

About The Position

The Correctional Program Manager (CPM) is a management role at Airway Heights Corrections Center in Airway Heights, Washington. The position provides leadership to program and unit staff and works with facility staff and executive leadership to support safe facility operations, effective programming, staff development, and public safety. This CPM supports living units and program areas specific to the Minimum Security Unit and newly acquired SAGE Unit. The role is one of three CPM positions covering similar duties across different facility areas and programs, and reports to the Associate Superintendent of Programs. The CPM oversees assigned living units, serves as a liaison for multiple programs, participates in incarcerated individual classification processes, and is a member of the facility management team. The position involves continuous review of correctional and security procedures, interpretation of management policy, and responsibility for the safety, health, and welfare of staff, incarcerated individuals, visitors, volunteers, and the public. The position may be allocated for telework within Washington State, but requires commuting to a Department of Corrections facility or field office as business requires. The annual salary is $123,420. The recruitment is for Department of Corrections internal staff only and may be used to fill more than one position.

Requirements

Meet one of the following qualification pathways: two years of college or equivalent credits from an appropriately accredited institution, plus five years of adult or juvenile corrections experience providing case management services, classification, and supervision of incarcerated individuals, including one year as a supervisor; OR seven or more years of broad-based progressive managerial or administrative experience in adult or juvenile corrections.
Have one year of unit management experience, including case management, budget management, safety and security management, and sanitation management.
Ability to supervise, train, and mentor staff.
Knowledge of multidisciplinary team processes related to incarcerated individual classification, job assignments, and movement.
Knowledge of correctional administration principles and practices, including rehabilitation, attitudes, problems and behaviors, work requirements, sanitation, health and safety standards, roster management, and record keeping.
Working knowledge of the Incident Command System, Department of Corrections and facility Emergency Response Plans, personnel practices, policy directives, operational memorandums, RCWs, WACs, and collective bargaining agreements.
Ability to foster a work atmosphere grounded in quality, teamwork, professionalism, and accountability.
Management, leadership, and public relations skills.
Strong oral and written communication skills and ability to foster community partnerships.
Coaching, mentoring, counseling, and conflict resolution skills.
High standards of professional and ethical conduct and ability to support a diverse workforce and manage budgets.
Ability to direct staff effectively, apply organizational development and team-building skills, and resolve complex issues.
Submit a cover letter, detailed resume, and at least three professional references with the application.

Nice To Haves

Bachelor's degree or higher from an appropriately accredited institution.
Four years of professional corrections experience, including at least one year in a supervisory or administrative capacity.
Counseling and/or custody experience in corrections may substitute, year for year, for up to two years of the required experience.
Working knowledge of ADA processes and their application in an adult corrections environment.

Responsibilities

Oversee day-to-day incarcerated individual social and security programs, custody, classification, and movement within assigned areas.
Assist with managing and determining staffing needs for two or more General Population Living Units.
Manage incarcerated individual job assignments.
Oversee hiring, training, and evaluations, and recommend corrective action for staff.
Identify employee development needs and provide meaningful developmental opportunities.
Ensure timely completion of investigations.
Develop and monitor the incarcerated individual classification process for two or more living units.
Serve as the facility Americans with Disabilities Act (ADA) coordinator.
Participate in the facility duty officer rotation and serve as a member of the facility Executive Management team.
Assist with or provide urgent or emergent decisions when the Associate Superintendent is absent.
Continuously inspect and review correctional and security procedures and interpret management policy to support orderly facility operations and the safety, health, and welfare of staff, incarcerated individuals, visitors, volunteers, and the public.
Monitor staff use of equipment and supplies across supervised programs, living units, and other areas of control.
Ensure living units adhere to their assigned monthly budgets and make recommendations with justification for budgetary scope of operations in assigned living units, ADA, and other supervised program areas.
Write and review operational memorandums, Post Orders, Operation Manuals, and administrative bulletins.
Maintain high standards of personal, professional, and ethical conduct and support the state's goals for a diverse workforce.

Benefits

Medical, dental, and vision insurance, including comprehensive family insurance.
Up to 25 paid vacation days per year.
Eight hours of paid sick leave per month.
Twelve paid holidays per year.
Three days of bereavement leave.
Retirement benefits through the Washington Public Employees' Retirement System (PERS), with new employees having the option of two employer-contributed retirement programs.
Flexible Spending Accounts.
Dependent Care Assistance.
Deferred Compensation.
Remote or telework options and flexible schedules, depending on the position.