Correctional Case Manager

State of North Carolina•Halifax, NC

1d•$37,377 - $65,408•Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! This is an anticipated vacancy position will be available June 22, 2026. This position is located at Roanoke River Correctional Institution in Halifax County, NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.

Requirements

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check
Produce a negative drug screening result
Successfully complete medical and psychological evaluations
Possess a valid driver’s license
Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Nice To Haves

Knowledge of supportive counseling techniques.

Responsibilities

Supportive counseling
Conducting assessments
Developing case plans
Answering and following up on inmate questions and problems
Making recommendations to the classification committee
Management of a minimum custody facility
Assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation
Transition planning and coordinating
Plan and coordinate transition (re-entry) prior to parole or release into the community
Effective verbal and written communication with other staff, inmates and the general public
Defend oneself against attack by violent persons
Monitor off site programs which may require operation of a motor vehicle in a safe and secure manner at any time of day and in varying weather and road conditions
Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive
Conduct continuous visual and audio surveillance of assigned work area
Prepare written reports and forms which accurately reflect information reviewed from various screens
Review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation, and personal observation
Perform crisis interventions and routine counseling to include suicide prevention
Basic keyboarding skills and the ability to learn and use the OPUS computer system