Correctional Case Manager

State of North Carolina•Greene County, NC

3d•Onsite

About The Position

The Correctional Case Manager is assigned to Eastern Correctional Institution and a housing unit in the custody area. The position involves direct contact with incarcerated offenders and requires effective verbal and written communication with staff, offenders, and the public. The employee must work under stressful conditions, conduct continuous visual and audio surveillance, and be capable of defending themself against an attack by a violent person. The role includes reviewing and evaluating documents and behavioral information gathered through interviews, documentation, and personal observation; providing routine counseling and crisis intervention, including suicide prevention; implementing and managing correctional programs; and demonstrating or instructing offenders in the safe use of tools, equipment, and supplies. The employee also operates office machines, prepares accurate written reports and forms, and accounts for supplies and equipment. This is a full-time position working 40 hours per week with State Benefits. The position is designated mandatory during adverse weather events, when the employee must report to work or stay over.

Requirements

Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma or GED and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Must be capable of defending oneself against an attack by a violent person.
Must be able to work under stressful conditions involving direct contact with incarcerated offenders who may become physically violent or verbally abusive.

Nice To Haves

Knowledge of supportive counseling techniques.

Responsibilities

Communicate effectively with staff, offenders, and the general public, verbally and in writing.
Conduct continuous visual and audio surveillance of the assigned work area.
Operate office machines and prepare accurate written reports and forms using information reviewed from various sources.
Demonstrate and instruct offenders in the proper, safe use of tools, equipment, and supplies.
Review, analyze, and evaluate documents and behavioral data gathered through interviews, documentation, and personal observation.
Provide crisis intervention and routine counseling, including suicide prevention.
Account for supplies and equipment.
Implement and manage correctional programs.
Report to work or stay over during adverse weather events as a mandatory employee.