Correctional Case Manager - Mountain View Correctional Institution

State of North Carolina•Avery County, NC
•Onsite

About The Position

The Correctional Case Manager works at Mountain View Correctional Institution, a medium-custody male facility in Avery County, North Carolina, housing approximately 908 inmates. The position manages an inmate caseload and provides supportive counseling, conducts assessments, develops case plans, responds to inmate questions and problems, and makes recommendations to the classification committee. The Case Manager also plans and coordinates transition and re-entry services before inmates are paroled or released into the community. The position requires keeping current with prison policies and procedures, interviewing inmates to assess their backgrounds and capabilities, coordinating with community and public or private programs regarding available services, and supervising programs within established policies and procedures. This position is designated mandatory and must report to work or stay over during adverse weather events.

Requirements

  • Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma/GED and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
  • Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
  • Applicants must meet Criminal Justice Standards requirements, pass a criminal background check, produce a negative drug screening result, successfully complete medical and psychological evaluations, and possess a valid driver’s license.

Nice To Haves

  • Documented knowledge of supportive counseling techniques.

Responsibilities

  • Maintain a caseload of inmates and provide supportive counseling.
  • Interview inmates and gather and evaluate information about their past experience, training, attitude, social environment, and mental capabilities.
  • Conduct assessments and develop case plans.
  • Answer and follow up on inmate questions and problems.
  • Make recommendations to the classification committee.
  • Plan and coordinate transition and re-entry before parole or release into the community.
  • Work with community members and public and private programs to identify services available to inmates.
  • Supervise programs within established policies and procedures.
  • Stay up to date on prison policies and procedures.
  • Communicate effectively both orally and in writing.
  • Report to work or stay over during adverse weather events.

Benefits

  • Health insurance options
  • Retirement plans
  • NCFlex supplemental benefits
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service