About The Position

Corporate Traveler is seeking a motivated and driven Corporate Travel Consultant to join their team. This role involves managing the day-to-day travel needs of corporate business accounts, providing a high level of service that Corporate Traveler is known for. The company aims to make corporate travel simpler, faster, and easier through a blend of personal service and technology. Corporate Traveler is part of the Flight Centre Travel Group (FCTG), a global organization with a strong presence in the SME market.

Requirements

  • Customer focused – consistently going above and beyond to deliver an amazing client experience.
  • Obsessed with details; organized and can juggle competing priorities with the ability to quickly shift gears when needed.
  • Outstanding interpersonal skills and ability to build strong business relationships.
  • A problem solver who thinks outside of the box to provide creative solutions.
  • Embrace egalitarianism, irreverence, and ownership.
  • Thrive in a collaborative environment but can also produce quality work independently.
  • Excellent written and verbal communications skills.
  • Ability to work in a fast paced, deadline driven environment.
  • Tech Savvy – Experience with a GDS system (Sabre preferred) is an asset, confident using Microsoft suite, and comfortable learning new software.

Nice To Haves

  • Travel consulting experience.
  • Global Distribution System (GDS) experience.

Responsibilities

  • Manage the day-to-day travel needs of corporate business accounts.
  • Assist in making professional and accurate business travel arrangements for air, car, hotel, and ground transportation reservations.
  • Follow company procedures, account guidelines, and customer service standards.
  • Work as a team member and assist other agents as needed.
  • Build and maintain strong working relationships with clients.
  • Provide solutions to travel-related problems clients may experience.
  • Contribute to a safe, inclusive, and accessible work environment.

Benefits

  • Up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment).
  • 5 sick days.
  • 3 personal days.
  • 1 Diversity Day (paid leave to observe a holiday or cultural celebration of your choice).
  • 1 Volunteer Day per calendar year.
  • 9 recognized holidays annually.
  • Travel perks/discounts.
  • Health & Wellness Programs.
  • Employee Financial Wellness Services.
  • National/International Award Nights and Conferences.
  • Medical, dental, vision, gender affirming care, and fertility care benefits.
  • Hospital indemnity, AD&D, critical illness, long-term and short-term disability insurance.
  • Flexible Spending Accounts.
  • Employee Assistance Program.
  • 401k program with partial match.
  • Tuition Reimbursement Program.
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
  • Global career opportunities in a network of brands and businesses.
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