Corporate Traveler - Corporate Travel Consultant - Seattle, WA

Flight Centre•Seattle, WA

6d•Onsite

About The Position

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel. Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

Requirements

Customer focused – consistently going above and beyond to deliver an amazing client experience.
Obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
Outstanding interpersonal skills and ability to build strong business relationships.
A problem solver who thinks outside of the box to provide creative solutions.
Embrace egalitarianism, irreverence, and ownership.
Thrive in a collaborative environment but can also produce quality work independently.
Excellent written and verbal communications skills.
Ability to work in a fast paced, deadline driven environment.
Tech Savvy – Experience with a GDS system (Sabre preferred) is an asset, confident using Microsoft suite, and comfortable learning new software.

Nice To Haves

Travel consulting experience
Global Distribution System (GDS) experience

Responsibilities

Managing the day-to-day travel needs of corporate business accounts.
Assisting in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
Following company procedures, account guidelines and customer service standards.
Working as a team member and assisting other agents as needed in completing all functions related to servicing the client.
Building and maintaining strong working relationships.
Providing solutions to travel related problems clients may experience.
Other duties and tasks as assigned.
Contributing to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Benefits

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve.
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses