Corporate Training & Customer Care Intern – September 2026 – 8 or 12 Months - 5290 Orbitor Dr, Mississauga, ON, L4W 4Z5
About The Position
We are currently looking for a Corporate Training & Customer Care Intern to join our team in Mississauga. At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey. You’ll be part of a support-driven team that partners across the organization and with external vendors to equip our dealer network with the skills, knowledge, and confidence to succeed - driving performance and elevating the customer experience.
Requirements
- Must be currently enrolled in an undergraduate degree program with a co-op or internship requirement in a Business, Marketing, Communications, Education, or related University or College Program.
- A curious, motivated learner with strong attention to detail and a logical approach to problem-solving and multitasking
- Strong organizational and communication skills, with the ability to collaborate across teams and manage multiple priorities
- Interest or experience in content creation, copy editing, or content management, with an eye for clarity and accuracy
- Proficiency in Excel (e.g., formulas, pivot tables, data organization), PowerPoint, and comfort working with data or CRM systems to support reporting and communication
- Strong aptitude for learning new technologies, including AI tools, and applying them to improve content and knowledge management practices
- Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.
Nice To Haves
- Bilingual (English/French) is an asset
Responsibilities
- Create modern learning experiences, using AI tools and digital platforms to develop e-learning, resources, and engaging training content that support real business needs
- Own and deliver product immersion experiences for customer care teams, partnering with subject matter experts to translate complex information into engaging, and impactful learning for customer-facing teams
- Collaborate across teams and with external partners, gaining exposure to stakeholder engagement, vendor coordination, and cross-functional projects
- Support execution of training and customer care programs, including planning sessions, preparing user-friendly communications and materials, maintaining knowledge base resources that enable frontline performance
- Track and analyze performance and program data, identifying opportunities to improve training effectiveness and the overall customer experience
Benefits
- Business Synergy Teams (ERGs)
- Opportunities for employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.
- Expand your knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
