Corporate Trainer

Visual Comfort & Co • Houston, TX

1d • Onsite

About The Position

The Corporate Trainer will organize, facilitate, and deliver training programs for new and existing employees throughout the organization. Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

Requirements

• Bachelor’s Degree in teaching, communication or a related field
• At least four years of relevant professional level training experience
• Proven experience effectively communicating complex information in a clear and concise method to groups of employees achieving high-quality results
• Excellent public speaking, presentation, facilitation, and verbal and written communication skills
• Exceptional communication across all contact channels, including email, chat and phone
• Strong aptitude for and proficiency navigating Systems and Programs and proficiency in utilizing Microsoft Office Suite (MS Word, Excel, PowerPoint, SharePoint)
• High degree of competence in working with Point of Sale (POS) systems
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Strong customer service and relationship building and maintenance skills
• Ability to maintain a professional demeanor at all times
• Superior organization, planning skills, time management and prioritization with the ability to multi-task and work well with changing priorities and under pressure in a dynamic, team environment
• Meticulous attention to detail to ensure provided training meets onboarding needs.

Nice To Haves

• Bilingual English / French / Spanish preferred
• Ability to work flexible hours, weekends, and travel as needed

Responsibilities

• Assist the Training Manager in coordinating and delivering training to Team Members on company systems, processes, product knowledge, employee development, and required compliance programs.
• Collaborate with and support the Learning Content Specialist to develop, suggest edits, evaluate, and maintain learning materials such as manuals, presentations, guides, handouts, videos, eLearning modules, job aids, and training resources focused on systems, processes, product knowledge, employee development, and compliance.
• Maintain accurate and up-to-date employee training records.
• Maintain a working knowledge of company products and maintain global knowledge of company systems as they relate to procedures, workflow, and training effectiveness.
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Exhibit and adhere to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

Benefits

• Work-Life Balance: Monday – Friday, 7:00am – 4:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level