Corporate Social Responsibility Analyst

North Carolina Education Lottery•Raleigh, NC

7h•$59,263 - $67,000•Remote

About The Position

We’re looking for a Corporate Social Responsibility Analyst to amplify our commitment to responsible gaming and community stewardship. In this role, you’ll dive deep into program research, assess game compliance, track performance metrics, and champion best practices that keep our CSR and RG programs at the forefront of the industry. You’ll craft engaging content for public reports and advocacy periods, support PR storytelling, and represent the lottery among key statewide and national partners. If you’re driven, detail‑oriented, and excited to make a measurable impact, this is your stage. Come and develop your career in this fun, friendly, and fast-paced environment! The lottery was recently certified as a Great Place to Work. [https://www.greatplacetowork.com/certified-company/7080544] We have also been named a Best-in-Class Employer by Gallagher. Veterans, you are encouraged to apply if you meet the requirements of this role! All employees must reside in NC

Requirements

Bachelor’s degree from an accredited college or university in a relevant field of study (communications, marketing, sustainability, public policy, public administration, social services, business, etc.) Master’s degree in a relevant field preferred
At least three years’ experience in communications, public relations, marketing, or corporate social responsibility, including at least one year working in the area of CSR
Excellent editing, writing skills, and strong public speaking skills
Advanced knowledge of CSR and responsible gaming programs
Able to understand and conceptualize data and explain data in an easy, understandable way to internal and external stakeholders
Demonstrated experience in research methodologies, including data analysis and interpretation
Skills in the production of written documents using Adobe Creative Cloud products and engaging presentations for internal and external groups, including the use of presentation applications such as PowerPoint and Prezi
Skill in Microsoft Office, including Excel and Word
Theoretical knowledge and practical experience working with external benchmarks and developing and analyzing surveys
Superior organizational and problem-solving skills, analytical mind, attention to detail, and ability to manage multiple projects at once
Proactive mindset with a high level of drive, energy, persistence, and initiative
Must utilize proper judgment and decision-making in day-to-day tasks
Ability to take complex subject matter or information and turn it into messages any reader can understand
Experience in leading and managing company reports from conception to delivery
Experience in following brand guidelines and representing a brand, ensuring consistent messaging throughout content
Ability to work in teams across departments to accomplish a common goal

Nice To Haves

Master’s degree in a relevant field preferred

Responsibilities

Analyzes research and performs evaluations to ensure continuous improvement of the lottery’s CSR and RG programs, and Play Smart programs, including analysis of quantitative and qualitative research and management of RG databases and preparation of monthly and ad hoc reports
Contributes to public relations and communication responsibilities for RG/CSR and Play Smart program, including creating content for the national advocacy periods, annual CSR Report, the Report to the Public, and brochures, fact sheets, white papers, talking points, media releases, blogs, and other communication duties
Monitors and tracks the lottery’s RG performance to ensure standards are maintained and compliance is met, preparing quarterly reports on key performance indicators for leadership, gathering, and maintaining up-to-date best practice information and data on lottery CSR and RG programs, advocating for continuous improvement
Produce content for internal communications, including for the lottery’s Intranet site and weekly employee newsletter, design and distribute the weekly newsletter using the lottery’s email marketing platform
Analyzes and assesses lottery games for compliance with RG standards, policies, and best practices
Write winner stories, assist in public relations functions as needed, post and email media releases and blogs