Corporate Services Ops Coordinator

NBCUniversal•Universal City, CA

1d•$24 - $33•Onsite

About The Position

The NBCUniversal Team is looking for a Corporate Services Operations Coordinator to serve as an administrative and operational support resource for Corporate Services. In this role you will help keep the team organized, responsive, and aligned by supporting day-to-day administrative needs, request intake, follow-ups, documentation, vendor coordination, and employee-facing services across catering, pantries, and workplace programs. You will be responsible for supporting the team's daily administrative operations, with a focus on coordinating team workflows, tracking open items, maintaining documentation, and helping ensure requests are handled accurately and on time. You will also support contracted catering operations, pantries, and third-party vendor services that support NBCU and DreamWorks employees, such as banking services, fitness center operations, commuter programs, and car wash services.

Requirements

BA/BS degree from an accredited college or university
2+ years' experience in administrative support, office coordination, workplace services, hospitality operations, facilities support, or a similar operational/admin role
Organized - You create order, keep details clean, and make sure calendars, trackers, documents, and follow-ups do not fall through the cracks.
Executor - You get things done! Using sound judgment, attention to detail, and strong process/project management skills, you move competing priorities forward in a matrixed environment.
Communicates with ease - You have a way with words, written and verbal, and you know how to keep people updated clearly and professionally.
Team support mindset - You anticipate what the team needs, jump in where help is needed, and make it easier for others to stay focused and organized.
Customer Service Champion - No request is too big or too small; you put customers, employees, and the team first.
Impeccable attention to detail - You bring requests to life by organizing details, confirming next steps, and managing scheduling commitments accurately.
Juggler - You know how to manage multiple tasks and priorities while keeping stakeholders updated and informed.
Tech-savvy - You are comfortable with MS Office, Outlook, Excel, PowerPoint, shared files, trackers, and new software/tools.
Professional and discreet - You use good judgment, represent Corporate Services well, and handle sensitive information appropriately.

Nice To Haves

Experience managing calendars, schedules, trackers, meeting coordination, documentation, or similar administrative workflows
Experience working with vendors, service providers, internal customers, or cross-functional partners
Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint, with the ability to learn internal tools and systems
Strong written and verbal communication, organization, follow-through, and customer service skills
Able to work outdoors in varying weather conditions and walk/travel to multiple buildings throughout the day
Available to work nights and weekends occasionally as business needs arise
BA/BS degree from an accredited college or university in Business Administration, Hospitality Management, Communications, or a related field
Experience as an office coordinator, administrative coordinator, team assistant, workplace services coordinator, facilities coordinator, hospitality coordinator, or similar role
Experience supporting catering, pantry, food service, hospitality, employee amenities, or workplace services programs
Knowledge of financial budgeting, purchase orders, invoice processing, accruals, vendor billing, or budget tracking
Ability to write reports, business correspondence, employee communications, SOPs, and procedure manuals
Strong Excel and PowerPoint skills, including the ability to prepare trackers, simple reports, recap documents, and presentation materials
Strong communication/interpersonal skills
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
Customer service experience and a strong service mindset
Strong at building relationships with employees and vendors in a personable and professional way
Creative and innovative thinker who is solutions-driven when encountering challenges and problems
Ability to read, interpret, and follow documents such as safety policies, operating and maintenance instructions, vendor contracts, and procedure manuals

Responsibilities

Support request intake and triage for workplace service needs by clarifying requirements, routing items to the right owners, and tracking requests through completion. This includes, but not limited to, pantry, catering, and vendor requests.
Coordinate catering needs from planning through completion, including request details, pre-event coordination, menu and pricing review, setup communication, vendor follow-up, billing follow-up, and feedback gathering.
Help maintain team tools and documentation, including shared files, SOPs, contact lists, vendor information, program trackers, recurring service calendars, and status updates.
Assist with third-party service providers, including food services, pantry services, fitness services, banking, commuter programs, car wash services, and other employee amenities, ensuring issues are documented and follow-up is completed.
Support invoice, purchase order, accrual, billing, and budget tracking processes by collecting details, routing approvals, reconciling vendor questions, and helping keep records organized.
Work cross-functionally with internal partners and business leaders to understand day-to-day needs, coordinate logistics, and keep stakeholders updated.
Help prepare simple reports, recap documents, business correspondence, signage language, employee communications, and procedure updates as needed.
Conduct periodic field checks and walkthroughs to confirm services, pantries, meeting spaces, signage, and employee-facing programs are operating as expected.
Use feedback, service data, and recurring issues to identify process improvements, improve response times, and support a better workplace experience.
Perform other Corporate Services administrative, operational, and project support functions as assigned.