Corporate Quality Manager

Omega Tool Corp•Tecumseh, ON

2d•CA$120,000 - CA$140,000•Onsite

About The Position

The Corporate Quality Manager will provide strategic oversight of the entire quality organization, ensuring alignment between customer quality, supplier quality, program quality, and manufacturing quality. This role is responsible for developing, implementing, and maintaining manufacturing and production requirements to ensure they meet customer needs and internal targets. They will oversee and lead activities to develop and enhance existing quality metrics, standard operating procedures, ensure program timing, strategic deliverables, and tool and part approval readiness. This individual will also comply with provincial and federal laws, health & safety policies, and all company procedures (internal QMS/ISO 9001/IATF 16949).

Requirements

10+ years in implementing and managing manufacturing quality management systems
5+ years leading and managing a manufacturing quality team
Experience in new program pre-production, in process verification, launch, validation and production
Direct experience in injection mold, precision machining, or tool & die environment
Working knowledge of Statistical Process Control (SPC), Geometric Dimensioning and Tolerancing (GD&T), and apply these skills to improve quality
Managed through IATF 16949 and ISO 9001 audits as the main point of contact
Knowledge and experience in world-class manufacturing or Lean Manufacturing methodologies
Strong leader and team builder, interpersonal and communication skills, including the ability to work in a self-directed environment as well as in a high-pressure team environment, are required
Availability to travel to domestic and international customer locations to conduct reviews and audits
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources
Time management skills, well organized, detail-oriented with the ability to handle with the ability to prioritize tasks and deadlines while performing tasks accurately
Ability to adapt and welcome change in a positive manner
Ability to analyze incomplete information and implement timely decision-making while mitigating risks
Proficient in computers with the ability to use various computer applications such as Microsoft Office, etc.

Nice To Haves

Internal auditor certification is highly desirable
Robust knowledge and experience with problem-solving methodologies (e.g., 8D, Red-X, Kaizen, Six Sigma), certification is highly desirable

Responsibilities

Lead, define, develop and all corporate quality metrics and support training of team members
Identify potential R&D opportunities and process appropriate documentation
Support the selection of critical/special characteristics
Drive use of all core tools to ensure an effective quality management system
Support technical reviews to achieve customer manufacturing feasibility, on-time development, off-tool off-process readiness and other key supply deliverables
Closely coordinate with manufacturing, production, engineering and other cross-functional teams to ensure the execution of robust quality strategies to support timelines and launch plan (preventive risk assessment, action planning, support continuous improvement, Quality KPI reporting)
Lead risk assessments (PFMEA reviews – schedule and update), compliance with the quality management system, traceability, workforce training, etc.
Manage all internal and external quality concerns
Lead management review meetings for Quality
Lead internal and external audit programs
Handle confidential information with the highest degree of professionalism
Warranty management, including tracking, root cause analysis and resolution
Participate in internal audits and lead all external production audits (customer/ISO 9001/IATF 16949)
Own and maintain our corporate Quality Management (QMS) procedures
Visit customer sites and establish a close working relationship
Establish and maintain a close working relationship with all areas of the company
Supervise Quality team
Other duties as assigned