Corporate Quality Systems & Performance Manager

Blommer Chocolate Careers•Chicago, IL

1d•Hybrid

About The Position

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life! Essential Duties and Responsibilities: Own and govern the corporate document control system, including policies, standards, procedures, and records. Establish document lifecycle rules (creation, review, approval, change control, archival) and ensure consistent use across all sites. Partner with functional and site leaders to ensure documents reflect current practices, regulatory requirements, and audit expectations. Monitor document compliance and drive timely updates based on audits, KPIs, and continuous improvement initiatives. Define, maintain, and standardize corporate quality KPIs across manufacturing sites. Develop dashboards, scorecards, and trend analyses to evaluate site and enterprise-level performance. Analyze leading and lagging indicators to identify risks, and improvement opportunities. Present performance insights to senior leadership with data-driven recommendations for prioritization of projects and investments. Lead the corporate internal audit program for manufacturing sites, including risk-based audit planning, execution, reporting, and follow-up. Ensure audits evaluate compliance to corporate standards, regulatory requirements, and GFSI-aligned systems. Track audit findings, corrective actions, and effectiveness of improvements across sites. Use audit outcomes and trend data to drive systemic improvements and strengthen quality maturity. Integrate audit results, KPI trends, and site feedback to prioritize corporate quality improvement initiatives. Support business cases for quality-related investments based on risk, performance gaps, and return on improvement. Facilitate cross-functional collaboration to ensure improvements are scalable and sustainable. Monitor, assess, and interpret FSMA and other applicable regulatory requirements impacting manufacturing operations. Lead the corporate implementation of regulatory program changes, including development of standards, guidance, and timelines. Partner with Food Safety, Regulatory, Legal, and Operations leaders to translate regulatory requirements into enterprise quality programs. Ensure corporate document control reflects current FSMA and regulatory expectations. Define enterprise KPIs and audit criteria to confirm effective implementation and ongoing compliance with FSMA programs. Support sites during regulatory inspections by providing corporate-level performance data, documentation standards, and audit readiness insights. Provide corporate governance, standards, and performance monitoring for FSMA programs; site teams retain responsibility for execution and day-to-day compliance. Model company values by working collaboratively with plants and business functions to build trust and strengthen partnerships that drive success. Note: The employer reserves the right to change or assign other duties to this position

Requirements

5+ years of experience in Quality Systems, Food Safety, or Manufacturing Quality, with corporate or multi-site oversight preferred.
Demonstrated experience managing document control systems and internal audit programs.
Strong capability in data analysis, KPI development, and performance reporting.
Experience translating performance data into prioritized improvement initiatives.
Proven ability to influence cross-functionally and drive standardization without direct authority.
Strong understanding of food safety and quality systems (e.g., GFSI schemes, HACCP, GMPs).
Strong analytical, problem-solving, and documentation skills.
Ability to manage multiple priorities and projects in a fast-paced environment
Bachelor’s degree in Food Science, Chemistry, Engineering, or a related technical field required.

Nice To Haves

Advanced degree or professional certifications (e.g., HACCP, PCQI, Lead Auditor, Lean or Six Sigma, ASQ) preferred.

Responsibilities

Own and govern the corporate document control system, including policies, standards, procedures, and records.
Establish document lifecycle rules (creation, review, approval, change control, archival) and ensure consistent use across all sites.
Partner with functional and site leaders to ensure documents reflect current practices, regulatory requirements, and audit expectations.
Monitor document compliance and drive timely updates based on audits, KPIs, and continuous improvement initiatives.
Define, maintain, and standardize corporate quality KPIs across manufacturing sites.
Develop dashboards, scorecards, and trend analyses to evaluate site and enterprise-level performance.
Analyze leading and lagging indicators to identify risks, and improvement opportunities.
Present performance insights to senior leadership with data-driven recommendations for prioritization of projects and investments.
Lead the corporate internal audit program for manufacturing sites, including risk-based audit planning, execution, reporting, and follow-up.
Ensure audits evaluate compliance to corporate standards, regulatory requirements, and GFSI-aligned systems.
Track audit findings, corrective actions, and effectiveness of improvements across sites.
Use audit outcomes and trend data to drive systemic improvements and strengthen quality maturity.
Integrate audit results, KPI trends, and site feedback to prioritize corporate quality improvement initiatives.
Support business cases for quality-related investments based on risk, performance gaps, and return on improvement.
Facilitate cross-functional collaboration to ensure improvements are scalable and sustainable.
Monitor, assess, and interpret FSMA and other applicable regulatory requirements impacting manufacturing operations.
Lead the corporate implementation of regulatory program changes, including development of standards, guidance, and timelines.
Partner with Food Safety, Regulatory, Legal, and Operations leaders to translate regulatory requirements into enterprise quality programs.
Ensure corporate document control reflects current FSMA and regulatory expectations.
Define enterprise KPIs and audit criteria to confirm effective implementation and ongoing compliance with FSMA programs.
Support sites during regulatory inspections by providing corporate-level performance data, documentation standards, and audit readiness insights.
Provide corporate governance, standards, and performance monitoring for FSMA programs; site teams retain responsibility for execution and day-to-day compliance.
Model company values by working collaboratively with plants and business functions to build trust and strengthen partnerships that drive success.