Corporate Quality Manager

PHD, IncFort Wayne, IN
Onsite

About The Position

At PHD, quality is not just a function — it is a commitment to our customers, our products, and how we operate every day. The Quality Manager is responsible for leading and strengthening PHD’s quality systems to ensure consistent performance, continuous improvement, and alignment with our mission to deliver innovative automation solutions. This role provides strategic and operational leadership across all quality activities, including ISO compliance, root cause analysis, corrective action, and process standardization. The Quality Manager partners closely with Operations, Engineering, Purchasing, and Sales to identify trends, solve problems at the source, and prevent recurrence. This is a highly visible leadership role that requires both hands-on problem solving and forward-thinking system development. The ideal candidate will bring a strong sense of ownership, a disciplined approach to quality, and the ability to influence teams across the organization to drive lasting improvement.

Requirements

  • Bachelor’s degree in Engineering, Quality, or related field preferred
  • 7+ years of manufacturing quality experience
  • Leadership experience required
  • ISO experience required

Nice To Haves

  • JD Edwards experience highly preferred

Responsibilities

  • Lead and maintain the Quality Management System (QMS), ensuring compliance with ISO standards and audit readiness.
  • Drive standardization of processes, documentation, and procedures.
  • Serve as the lead for ISO-related activities and continuous system improvement.
  • Lead root cause analysis for complaints, nonconformances, and supplier issues.
  • Ensure corrective and preventive actions are implemented and sustained.
  • Analyze quality data and trends to identify recurring issues.
  • Partner with Operations and Engineering to improve process capability.
  • Serve as the central quality partner across departments.
  • Communicate quality risks and performance clearly.
  • Lead and develop the quality team.
  • Build a culture of accountability and continuous improvement.
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