Corporate Quality Assurance Specialist

Certified Laboratories Inc•Kitchener, ON

59d

About The Position

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries. We are currently looking for a Corporate Quality Assurance Specialist to join our growing team! Job Summary: Responsible for Quality database administration, data consolidation, data analysis, management, reporting and interpretation of data. Report development includes individual reports, dashboards and ad-hoc queries. Collaborating with various functional teams at FSNS to achieve business results is critical. Provide assistance in the maintenance of the Quality system as it applies to laboratory operations and the performance of chemical and microbiological testing of food products and environmental samples. Responsible for assisting the Corporate Quality Department the deployment of quality related verification programs, examples include, but not limited to; Proficiency Testing Programs, Laboratory Control Samples, etc.

Requirements

BS degree in Microbiology, Chemistry, Food Technology, or related field
Excellent written and verbal communication skills
Knowledge of GLP standards
Hands on experience in a microbiological and chemical testing environment
2 years’ experience in a commercial testing laboratory
Or equivalent combination of education and experience
Data Analytics capability
Ability to navigate Microsoft office with proficiency in Excel, basic statistical analysis power BI, and other similar software programs.

Nice To Haves

Laboratory / technical auditing experience preferred

Responsibilities

Work with the user community to ascertain reporting requirements, then develop proper methods for extracting and displaying the data to the user in the form of reports or dashboards
Assist in the oversight of quality system documentation to maintain ISO/IEC 17025 and A2LA compliance and other certification/requirements directed by the company.
Develop routine reports, analytics and correspondences including, but not limited to; Training, Quality Assurance
Oversight of the Proficiency Testing program including, but not limited to; scheduling, procurement of samples, deployment to laboratories, reporting and corrective action management.
Ensure that the Corrective Preventive Action database is monitored for appropriate completion and closeout
Oversight and management of all applicable in-house calibration programs.
Continuously review and maintain technical aspects of FSNS documents, including but not limited to, Work Instructions, Standard Operating Procedures (SOPs), Manuals and Methods in collaboration with the Quality Assurance Manager and ensure compliance with reference standards.
Verification of the technical training programs for current as well as new laboratory personnel to include verification and compliance assessments for all facilities in compliance with ISO / IEC 17025 requirements.
Leverage technical audit results into training program elements for continuous improvement.
Perform internal audits as scheduled.
Assist in the improvement and maintenance QMS documentation system as appropriate.
Manage corporate client profiles.
Additional responsibilities as assigned.