Corporate Product Trainer

Draper, Inc.

15d•Onsite

About The Position

This position will have a work schedule of 8 a.m. to 5 p.m. Monday through Friday. The primary responsibilities include serving as the point of contact for the Draper training facility, managing its marketing aesthetics and functional training purposes, and developing training strategies and tools with market directors, the director of marketing, and product managers. The role involves organizing product, layouts, presentations, and general event logistics for trainings held at the facilities, overseeing digital learning efforts, and conducting in-field training. It also includes performing hands-on product work for setup and teardown, overseeing the development of outward-facing PowerPoints for sales use, and overseeing Draper AIA and other accredited continuing education courses. The position supports Draper Voice of the Customer efforts by engaging product managers, engineering, and internal technical support to address customer feedback. Additionally, the role involves designing, developing, and delivering engaging training programs (in-person and virtual) for dealers and employees, conducting needs assessments, facilitating new dealer and employee onboarding, and maintaining/updating training content.

Requirements

Work well in a team environment.
Able to communicate effectively through written communication and comfortable presenting to small and large groups for educational purposes.
Hands‑on and PowerPoint skills required.
Proficient in Microsoft Office products.
Hands-on PowerPoint skills required.
Available to travel as needed for dealer training events, tradeshows, etc.

Responsibilities

Serve as the point of contact for the Draper training facility.
Manage the training facility's marketing aesthetics and functional training purposes.
Develop training strategies and training/sampling tools with market directors, the director of marketing, and support from product managers.
Work with product managers and market directors on trainings to be held at the facilities, including organizing product, layouts, presentations, and general event logistics such as lodging and food.
Oversee development of digital learning efforts.
Conduct in-field training on specific targets-customer or topic‑
Perform hands-on product work for setup and teardown.
Oversee development of outward‑facing PowerPoints, with support from marketing resources, for use by sales in the field with dealers, designers, and architects.
Oversee Draper AIA and other accredited continuing education courses.
Support Draper Voice of the Customer efforts.
Engage product managers (production support), engineering, and internal technical support to address customer feedback.
Design, develop, and deliver engaging training programs (in‑person and virtual) for dealers and employees.
Conduct needs assessments to identify gaps and training requirements.
Facilitate and develop new dealer and new employee onboarding as it relates to sales, marketing, and product training.
Maintain and update training content to reflect product specifications, environmental product requirements (HPDs, Red Lists, EPDs, LEED, etc.), internal processes, policies, and system changes.