Corporate Payroll Technician 2 (Payroll Specialist)
About The Position
At Service Nova Scotia, we impact every citizen, business, and municipality in Nova Scotia. We provide services and programs to government departments and public sector organizations. We constantly strive towards making our programs and services more responsive to the needs and expectations of Nova Scotians through a culture of excellence. The Financial Services Division of Service Nova Scotia provides corporate financial support through four key teams: Payroll Services, Operational Accounting, Performance Excellence, and Collection Services. Within this division, Payroll Services provides service to the Province’s departments, agencies, and other government units, as well as the retirees of three government pension plans. Within Payroll Services, the Payroll Client Relations team is accountable to oversee the timely and accurate preparation of the Province's payroll, and the accurate maintenance of all HR master data within the SAP system. As the Payroll Specialist, you will be responsible for the accurate execution of the employee life cycle which includes a client base of unionized and non-unionized employees. You must ensure all transactions comply with Government and Departmental policies and procedures. You are also responsible for providing direction, responding to inquiries, and resolving discrepancies to ensure all clients receive service in a timely and professional manner. This will involve managing multiple demands and meeting strict deadlines. You work collaboratively in a team providing service excellence to the client and participate in continuous improvement.
Requirements
- Grade 12 education.
- Five (5) years of directly related payroll experience.
- Extensive knowledge and experience with a Human Resource Information System (SAP/HR preferred).
- Exceptional organizational and prioritization skills.
- Demonstrated excellent problem-solving skills.
- Ability to perform activities efficiently and accurately with attention to detail.
- Strong communication skills, verbal and written, with the ability to communicate complex payroll issues, best practices, procedures, and government regulations.
- Ability to deal diplomatically with clients to effectively manage difficult client encounters.
- Ability to manage sensitive, personal situations in a tactful, professional manner.
- Ability to function efficiently and effectively under considerable pressure while working to tight deadlines.
Nice To Haves
- A Payroll Compliance Professional (PCP) designation from the National Payroll Institute.
Responsibilities
- Accurate execution of the employee life cycle for a client base of unionized and non-unionized employees.
- Ensure all transactions comply with Government and Departmental policies and procedures.
- Provide direction, respond to inquiries, and resolve discrepancies to ensure timely and professional client service.
- Manage multiple demands and meet strict deadlines.
- Collaborate within a team to provide service excellence.
- Participate in continuous improvement initiatives.
Benefits
- Defined Benefit Pension Plan
- Health Insurance
- Dental Insurance
- Life Insurance
- General illness coverage
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development opportunities
- Career guidance, tools, resources, and ongoing training
- Engaging workplace where employees feel valued, respected, connected, and tuned in
- Forward-thinking policies and strategies
- Countless career paths
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
