Corporate Parts Administrative Assistant - Piscataway, NJ

Foley Inc•Piscataway Township, NJ

2d•Onsite

About The Position

This role provides administrative support within the Parts department, assisting with customer inquiries, invoice management, and operational tasks. The position involves serving as a backup for the Admin/Back-order team, managing supply orders, and ensuring accurate tracking and billing of freight. The assistant will also process cash logs, maintain inventory for the Novelty Store, and handle customer interactions at the Parts Office COD window, including payment processing. Additional duties may be assigned to support business needs and skill development.

Requirements

High School Diploma or equivalent
Minimum 2-3 years of work experience or equivalent combination of training and experience
Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point, and other related software
Working knowledge of electronic office tools, including word processing, spreadsheets, e-mails, presentations, and cash registers

Responsibilities

Assist customers in the Parts Order Status telephone queue.
Manage, review, and update vendor invoices in Exflow.
Serve as the main backup for the Admin / Back-order team.
Handle supply ordering as needed.
Daily tracking and ensuring proper billing of inbound / outbound freight.
Process the cash log and register.
Reduce and maintain the abandoned call rate to meet company goals.
Assist Corporate Administration Manager, Customer Care Manager and/or Inventory Control Manager with daily business tasks.
Maintain and monitor Novelty Store Inventory and replenishment for Piscataway and Branches.
Handle picking exceptions for Warehouse.
Assist customers at the Parts Office COD window, including processing payments and entering notes in D365.
Perform additional duties as assigned.