Corporate Office Receptionist

ITW • Glenview, IL

1d • $22 - $26 • Onsite

About The Position

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on developing innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for our innovative products. ITW’s differentiated business model comprises unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance. ITW’s products and solutions are at work all over the world, in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, the cars we drive, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution. ITW (NYSE: ITW) is a Fortune 300 global multi-industry manufacturing leader with revenue of $15.9 billion in 2024. and employs ~44,000 people operating in 51 countries. Our headquarters are in Glenview, IL. include a fitness center at no cost to the employees, a cafe, outdoor volleyball courts, walking trails around the facility, employee resource groups, corporate discounts, dry cleaning services, covered/outdoor parking, and much more. We are just a block away from the nearest Metra station, and it is a quick 20-minute train ride to downtown Chicago, museums, lakefront, and other activities. More details on our benefits can be found on our website at https://www.itw.com/careers/benefits-compensation/ ITW is seeking a professional receptionist to provide excellent customer service to employees, candidates, vendors and customers. This highly visible role is important in ensuring a positive first impression and assisting visitors and employees in finding the correct point of contact over the phone and in person. The Corporate Receptionist delivers professional, front-line service to employees, candidates, vendors, board members, and visitors. This role manages incoming calls, greets and directs guests, and provides administrative support to ensure the smooth operation of ITW’s corporate office.

Requirements

• High school diploma and 8+ years of receptionist experience in a corporate environment are required
• Proficient in MS Outlook, Word, and Excel; knowledgeable in general administrative procedures.
• Reliable and available to work onsite at the corporate campus Monday–Friday, 7:00 a.m.–3:30 p.m.
• Strong customer service orientation.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to multitask, prioritize, and follow through independently.
• Proven ability to solve problems and remain calm and flexible in changing situations.
• High level of integrity; able to manage confidential and sensitive information discreetly.
• Resourceful and proactive when issues arise.

Responsibilities

• Answer and route incoming calls using the main telephone system; experience with Unify telephony preferred.
• Greet visitors, manage sign-in and badges, and guide guests to appropriate contacts or meeting locations.
• Relay messages accurately and ensure callers and visitors are directed to the correct person or department.
• Train backup receptionists as needed.
• Provide general administrative support to the real estate team.
• Maintain a clean, organized, and professional reception area.
• Work closely with facilities and on-site security to uphold building security policies and procedures.
• Collaborate with administrative assistants and other support personnel.
• Perform other duties as assigned.

Benefits

• In addition to a competitive salary, ITW employees in the U.S. are eligible for a comprehensive benefits package. This package includes medical, dental, vision, disability and life insurance programs.
• We also provide a 401k plan with both a company match and additional employer contribution, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Commuter benefits, Adoption Assistance, and Educational Assistance; Parental Leave, vacation, sick time, and 11 Paid Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees