Corporate Learning Leader

Hospice of Santa Cruz County•Santa Cruz, CA

2d•Onsite

About The Position

The Corporate Learning Leader (CLL) is a member of the Corporate T&D team that provides new employee orientation, determines staff development needs and coordinates the delivery of effective learning solutions for the Company's entities. The CLL supports efforts to track, measure and evaluate the effectiveness of all training activities.

Requirements

Bachelor's degree in nursing (BSN) or an equivalent combination of education and experience
Active RN License in the state or affiliate hired to work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
Active BLS for healthcare professionals from the American Heart Association or Red Cross.
Minimum of two (2) years of nursing experience in hospice or home health
Minimum of two (2) years of experience in facilitating clinical or related training experience, EMR experience and learning management systems experience
Proficient communication (written and verbal) in English
Demonstrated knowledge of adult learning theories, methods and techniques as they apply to training/education, assessment practices and on-the-job training
Team-oriented, positive and proactive, comfortable in a very visible, high-volume environment
Outstanding facilitation and presentation skills, both individually and in large groups
Highly organized, able to prioritize multiple job responsibilities and exercise critical thinking skills in a fast-paced, high-demand work environment
Ability to work collaboratively with internal and external resources at all levels and influence for best results
Strong internal and external customer service skills
Skilled in maintaining confidentiality and using discretion in dealing with sensitive information
Advanced interpersonal and relationship building skills, proven ability to deal effectively with diverse skill sets and personalities, and ability to work effectively as a team player
Excellent computer skills; highly proficient in MS Office applications with key strengths in PowerPoint, Word, Excel
Demonstrated initiative and independent judgment
Intermittent Driver – Valid driver's license and automobile insurance per Company policy.
Ability to travel off-site to meet business needs

Nice To Haves

MSN preferred
Experience including hospice, palliative, home health or healthcare preferred

Responsibilities

Implements educational programs and care standards that comply with the Organization's policies, procedures, and all requirements from regulatory and accrediting agencies.
Tracks and monitors training initiatives.
Conducts skills/competency checks and validates skills/competencies.
Communicates orientee's new hire orientation (NHO) schedule and NHO start/completion date in department to orientee's manager.
Partners with other Training and Development team members and management staff to determine staff development needs and coordinates the delivery of effective learning solutions.
Serves as an educational consultant to task forces, committees, and projects relating to policy, procedure and program development as the discretion of the Manager of Training and Development.
Leads and manages Training and Development projects/programs.
Monitors, measures and evaluates the effectiveness of all training activities to ensure that needs are being met and programs are successful.
Assigns, assists, and coaches new hires during their first 90 days to include ride alongs and regular check-ins
Performs other duties as assigned.
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment Performance Improvement activities as appropriate for the position.