Corporate Traveler - Corporate Land Program Manager - New York, NY

Flight Centre•New York, NY

1d•Onsite

About The Position

Reporting into the Americas Corporate Land Supply team, the Corporate Land Program Manager, Americas will lead hotel and car rate negotiation strategy for SME businesses across Corporate Traveler and Stage & Screen in the US and Canada. This is a highly visible role where you'll combine market intelligence, supplier partnerships, and performance data to shape programs that deliver value for customers while maximizing commercial outcomes for the business. You'll be the subject matter expert on rate negotiation strategy, building scalable frameworks, influencing internal stakeholders, and creating seamless processes that connect negotiation, rate loading, and commission collection. If you're analytical, commercially minded, and passionate about corporate travel supply strategy, this is an exciting opportunity to make a measurable impact.

Requirements

Experience and/or knowledge of corporate transient travel
Experience using CVENT Lanyon for transient hotel sourcing and negotiations
Proven ability to build and maintain hotel-level supplier relationships
Strong analytical skills with the ability to quantify commercial impact and develop data-driven strategies
Highly organized with the ability to manage multiple concurrent negotiations and stakeholders
Strong communication and presentation skills with the ability to simplify complex concepts
Understanding of hotel and car rate structures and corporate travel programs
Experience building and managing cross-functional processes
Bachelor's degree or equivalent practical experience

Nice To Haves

Experience negotiating hotel and/or car commercial programs strongly preferred
Familiarity with GDS and online booking tools such as Concur and Sabre preferred

Responsibilities

Serve as the SME hotel and car rate negotiation expert, advising when to negotiate client-specific rates versus leveraging existing preferred programs
Analyze industry benchmarking and internal performance data to develop effective hotel and car program strategies
Build and maintain negotiation frameworks that balance customer value with commercial return
Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers
Build and maintain hotel-level supplier relationships with key partners
Negotiate directly with hotel partners to secure competitive programs
Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts
Train sales, account management, and travel consultant teams on negotiation strategy and program positioning
Support marketing teams with content that communicates program value and strategy
Clearly communicate negotiation recommendations and rationale to internal stakeholders
Design and implement processes connecting rate negotiation, rate loading, and commission collection
Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented
Identify process or data gaps that create revenue leakage or missed commission opportunities
Improve program governance, tracking, and compliance across the negotiation lifecycle
Leverage AI tools to improve efficiency and enhance negotiation strategies
Incorporate new data sources into commercial decision-making
Utilize AI-driven market trend analysis and predictive insights to inform future program strategy
Measure and communicate customer savings, margin improvement, and commission capture
Develop reporting on negotiation pipeline, program performance, and return on investment
Present recommendations, strategies, and results to senior stakeholders in a concise and actionable manner
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Benefits

Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses