Corporate IT Administrator

Spearmint Energy•Miami, FL

2d•Hybrid

About The Position

Spearmint Energy is seeking a Corporate IT Administrator to join their team. This senior individual contributor role is responsible for the company's core corporate IT functions, including applications, vendors, equipment, and the support experience for corporate operations. While infrastructure, helpdesk, and Microsoft 365 tenant administration are outsourced to an IT managed services provider (MSP), this role focuses on directing the MSP, administering the corporate application portfolio, and delivering high-quality support where it is most needed. The position collaborates with internal security, operational technology, and data/software development teams. It reports initially to the Chief Development Officer, with a transition to the Chief Operating Officer or Chief Financial Officer, and supports both the Miami headquarters and the Eden Prairie, Minnesota office (remotely and with periodic travel).

Requirements

A bachelor’s degree in Information Technology, Information Systems, Business, or a related field is typical but not required; equivalent experience and demonstrated capability will be considered.
5–8+ years of progressive experience in IT administration or IT operations.
Direct support of executives or other VIP users.
Strong working knowledge of the Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, Entra ID, licensing) sufficient to direct and quality-check an MSP performing tenant administration.
Hands-on experience administering common corporate SaaS platforms and endpoint management tools (Intune or comparable).
Proficiency with conference room and AV technology, including Microsoft Teams Rooms.
Demonstrated fluency leveraging enterprise generative AI tools (Claude, Microsoft Copilot, or comparable) to automate workflows, draft documentation, and improve throughput.
Solid IT security hygiene (MFA, access reviews, least privilege) with the judgment to operate within policies set by a dedicated security team.
A genuine white-glove support mindset; calm under pressure, discreet with sensitive information, and takes personal pride in technology being flawless for executives and events.
Exceptional attention to detail across renewals, inventories, licenses, and documentation.
Proven ability to hold vendors accountable for quality, timelines, and cost.
Comfortable owning corporate IT decisively as the sole dedicated administrator while coordinating with dedicated security, operational technology, and data teams.
Ability to communicate clearly with everyone from new hires to the board.
Strong capacity to manage shifting priorities in a fast-moving company preparing for public-company operations.
Must have work authorization to work in the United States.

Nice To Haves

Experience managing a managed services provider.
Experience working in a multi-office, high-growth company.

Responsibilities

Serve as the primary day-to-day contact and approver for the Company’s IT MSP, including weekly service calls, escalation, performance management, and scoping of one-off projects.
Own subscription and renewal tracking for corporate IT vendors, vendor billing, authorized-contact records, ISP and telecom coordination for both offices, and IT purchasing within an approved budget.
Administer Spearmint’s corporate software portfolio, including Microsoft 365 licensing (via MSP), board portal, applicant tracking, expense management, archiving, ITSM/ticketing, password management, and telephony platforms.
Manage seat and access administration for enterprise AI tools in line with company AI governance, and maintain software license reconciliation and the software contract repository.
In coordination with the MSP, provide hands-on, white-glove technology support for Spearmint’s executive team, including device setup, mobile support, and rapid response.
Own the technology experience for board meetings, investor sessions, town halls, and other high-visibility events, including conference room readiness, Teams Rooms and AV operation, and on-site troubleshooting.
Run IT onboarding and offboarding processes end-to-end, manage hardware inventory, loaner stock, and equipment purchasing and decommissioning, and ensure office technology in both offices is reliable.
Act as the internal escalation point between employees and the MSP helpdesk, including remote support of the Eden Prairie office.
Partner with the internal security team on policy implementation, access reviews, and security awareness training.
Coordinate with the operational technology and data teams where corporate IT intersects their domains.
Document processes, systems, and vendor relationships.
Support IT-related diligence and public-company readiness workstreams.
Automate workflows using enterprise AI tools such as Claude.