Corporate Insurance Risk Advisor - LIHTC and Affordable Housing

PNC•Portland, OR
•$70,000 - $156,000•Onsite

About The Position

At PNC, employees work to deliver a strong customer experience in an inclusive workplace. This role is within PNC’s Real Estate organization and is based in a PNC Hub location. The position focuses on insurance and risk management for Low-Income Housing Tax Credit (LIHTC) properties and affordable housing portfolios. The advisor applies knowledge of multifamily operations, asset management, regulatory compliance, insurance programs, and lender and investor expectations to support comprehensive risk management. The role bridges affordable housing and insurance stakeholders, communicates complex insurance and operational issues, supports compliance with regulatory, investor, lender, and ownership requirements, and helps protect assets and portfolio performance. The position oversees insurance programs intended to reduce insurable losses, claims and customer service administration, insurance program development, claims administration, and loss-control activities. It also maintains relationships with carriers, brokers, and other vendors; reviews contracts, leases, and supplier insurance requirements; and manages business resiliency capabilities relating to third-party data and service providers. PNC describes its working model as in-office and encourages candidates to discuss workplace expectations with the recruiter and hiring manager. PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

  • University or college degree, typically, or a comparable combination of education, job-specific certifications, and experience, including military service.
  • Typically 5 or more years of industry-relevant experience.
  • Demonstrated knowledge, skills, and abilities appropriate to the role.
  • Customer-focused approach, using customer needs and satisfaction to inform business decisions and customized solutions.
  • Ability to assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework.
  • Knowledge of claims investigation, the insurance industry, the insurance legal and regulatory environment, claims, insurance operations, organizational knowledge, and liability loss control.
  • No required certifications are listed.
  • No required licenses are listed.

Nice To Haves

  • Preferred skills include claims administration, consumer lending, credit risk analysis, financial accounting, financial operations, general ledger, legal practices, loss-control consulting, revenue recognition, and waterfall models.
  • Expertise in LIHTC compliance, affordable housing asset management, investor and syndicator requirements, regulatory risk management, multifamily housing operations, and development and acquisition due diligence.
  • Knowledge of property and casualty insurance, general liability and umbrella coverage, builder’s risk and construction insurance, flood, wind and catastrophic risk management, insurance compliance monitoring, coverage analysis and gap identification, and claims and loss-prevention strategies.
  • Strong communication, presentation, stakeholder engagement, negotiation, consensus-building, problem-solving, conflict-resolution, risk communication, and decision-support skills.
  • Ability to train and educate non-insurance professionals about insurance requirements and build collaborative partnerships across real estate and insurance disciplines.

Responsibilities

  • Oversee insurance programs designed to reduce insurable losses to the organization.
  • Oversee claims and customer service administration.
  • Establish and maintain relationships with carriers, brokers, and other insurance vendors.
  • Execute strategy for insurance program development, including program structure, budget, and third-party relationship management.
  • Direct and design claims administration and loss-control activities across the organization.
  • Ensure the quality of claims data and make recommendations to management.
  • Serve as the claims expert for PNC’s insurance legal entities.
  • Review contracts, leases, and supplier insurance requirements.
  • Manage business resiliency and capabilities relating to third-party data and service providers.
  • Align stakeholders on risk, coverage requirements, compliance obligations, and financial implications.
  • Communicate insurance requirements and operational risks to real estate and insurance stakeholders and support cross-functional risk-management decisions.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, for eligible employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs that are fully paid.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • Between 15 and 25 vacation days each year, depending on career level and years of service.
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