Corporate Health and Wellness Manager

Chartwell • Mississauga, ON

7d • Onsite

About The Position

Reporting to the Director of Care, the incumbent will prioritize the following responsibilities to supervise, coordinate, and manage the activities of the health and wellness department of the residence to which he or she will be assigned. They will provide and direct nursing care and manage the human, financial and technical resources of the resident care service following all corporate procedures. In this permanent, full-time position, the incumbent will be assigned to various Chartwell Residences to fill absences and replace vacancies of Health and Wellness Managers. They will be assigned to work in a specific region and/or residence as required. The duration of the residence assignment will be assessed based on the support required. The Corporate Health and Wellness Manager collaborates with the management team in the homes, regional leaders, and corporate office support to provide operational and clinical decisions with a resident centric approach. The Corporate Health and Wellness Manager supports the communities by identifying and mitigating risk, ensuring effective and efficient operation of all aspects of the nursing/clinical programs within the communities, as well as the implementation and application of all policies/programs related to clinical services.

Requirements

• A current certificate of competency with the relevant provincial College as Registered Practical Nurse (RPN) or Licensed Practical Nurse (LPN).
• Education in nursing, administration, and gerontology.
• Must have current registration in related professional organization.
• A minimum of 5 years of experience in a leadership role in either the retirement or long-term care sector.
• Sound knowledge and background in geriatrics, rehabilitation, or long-term care nursing.
• Must have a current first aid and CPR certificate.
• Exceptional interpersonal skills to interact effectively and build relationships with individuals at all levels of the organization.
• Effective communication skills that include excellent written, oral, and listening skills.
• Effective and creative problem-solving skills combined with the ability to work independently as well as part of a team of multidisciplinary professionals.
• The ability to manage timelines, adhere to schedules, and manage processes.
• The ability to deal with challenging, competing, and changing priorities.
• Innovative leadership and coaching skills, with a proven collaborative team approach to decision-making.
• Demonstrates analytical and problem-solving skills.
• Adept at negotiating and mediating resolutions to situations.
• Ability to interact tactfully and effectively with staff at all levels.
• Must have the skills to effectively plan and evaluate the delivery of services to residents.
• Must possess excellent organizational skills.
• Proficient in Microsoft Office including Word, Excel, and Power Point programs.
• Valid provincial driver’s license and insurance required.
• A reliable vehicle.
• Criminal Records Check.
• Vulnerable Persons Check.

Nice To Haves

• Long term care and / or retirement diploma or certificate in organizational management is an an asset.
• Activation and administration experience are an asset.

Responsibilities

• Ensures residents receive the appropriate level of care to meet their needs.
• Monitors the well-being of all residents.
• Conducts required assessments to support resident move ins and develop an exit strategy for resident move outs.
• Ensures the required documentation in all areas pertaining to the nursing process, provincial regulations and Chartwell policy and forms is completed including the Welcome to Chartwell Program.
• Effectively uses the nursing process of assessing, planning, implementing, and evaluating to provide high quality nursing care to the residents.
• Ensures the resident and/or their family (where designated) in decisions affecting their care.
• Establishes priorities based on individual resident’s needs, scheduled activities, and adjusts these priorities and activities to manage unanticipated events.
• Monthly review additional care needs of each resident, ensure addendums are signed, and collaborate with the Office Manager/General Manager regarding resulting care fees.
• Participates as a member of the management team and provides support to the other members of the team.
• Demonstrates ability in leadership, interpersonal skills, and creative resolutions.
• Demonstrates understanding and alignment with Chartwell’s Vision, Mission, and Values.
• Exceptional interpersonal skills to interact effectively and build relationships with individuals at all levels of the organization.
• Effective communication skills that include excellent written, oral, and listening skills.
• Effective and creative problem-solving skills combined with the ability to work independently as well as part of a team of multidisciplinary professionals.
• Provides orientation and continuing education to care staff.
• The ability to manage timelines, adhere to schedules, and manage processes.
• The ability to deal with challenging, competing, and changing priorities.
• Participates in hiring, termination, and training of care staff.
• Works with, monitors and supervises the members of the resident care team.
• Consults with and delegates appropriate activities to the care employees ensuring adequate levels of resident care and supervision.
• Monitors the activities of care team with respect to the direct care provided to residents.
• Promotes and ensures the implementation of Chartwell’s Care Programs.
• Collaborates on care priorities with the Senior Director of Care.
• Attends communication meetings as required.
• Reports on deficiencies and identified risks to the home’s operations leadership and the Senior Director of Care.
• Communicates with families, physicians, and outside community health care agencies as required.
• Supports sales in adhering to timely wellness assessment timelines.
• Works collaboratively with Retirement Living Consultant (RLC) to support sales.
• Adheres to current legislative requirements, as well as the approved policies and procedures of Chartwell Retirement Residences with respect to nursing care.
• Ensures that the Care Department is operated efficiently and in compliance with all Provincial Health Legislation and other pertinent legislated standards and requirements.
• Ensures that the regulations under the Occupational Health & Safety Act are implemented.
• Ensures the maintenance of appropriate programs of orientation and staff development for care staff including Occupational Health and Safety.
• Ensures that optimal safety standards are maintained in the care department.
• Delegate responsibilities to the appropriate qualified staff according to the applicable legislation and standards.
• Ensures all aspects of the Infection Protection and Control Program and Standards are met.
• Assumes responsibility for the safe administration and storage of medication.
• Delegates responsibility where appropriate.
• Collaborates and develops cooperative relationships.
• Innovative leadership and coaching skills, with a proven collaborative team approach to decision-making.
• Demonstrates analytical and problem-solving skills.
• Adept at negotiating and mediating resolutions to situations.
• Ability to interact tactfully and effectively with staff at all levels.
• Must have the skills to effectively plan and evaluate the delivery of services to residents.
• Must possess excellent organizational skills.
• Proficient in Microsoft Office including Word, Excel, and Power Point programs.
• Maintains accurate charts for each resident.
• Ensures a safe environment for the resident and/or their family.
• Refers, reports, and records pertinent information related to the resident’s care to other health care team members.
• Co-ordinates and/or carries out the action plan related to the prescribed care plan.
• Communicates effectively with physicians, pharmacy, and other professional care providers.
• Collaborates with other members of the Care Team in the planning, provision, and evaluation of services.
• Provides required in-service training and orientation to new employees, under the guidance of the General Manager.
• Performs other related duties as required.
• Assumes responsibility for their own actions.
• Assumes responsibility for maintaining/upgrading their education and skills related to clinical practice and professional responsibility.
• Work is performed in the retirement home.
• Wears personal protective equipment (or clothing) as required.
• Ability to respond to emergency situations (as per Chartwell policies and procedures).
• Must be available for flexible hours due to the requirement of the role.
• Must be able to participate in extensive travel and potentially live on site at the retirement residence they are assigned.
• Must adhere to confidentiality, privacy and conduct procedures while living at the property.

Benefits

• Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.
• We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree