Corporate Concierge

Dairy Farmers of America • Kansas City, KS

2d • Onsite

About The Position

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

Requirements

• High School Diploma or equivalent
• 1-2 years of reception, administrative, or business experience
• Possess strong organizational skills and has ability to handle multiple tasks with attention to detail
• Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Able to communicate clearly, concisely and courteously with clients, customers, guests and staff
• Able to operate phone system
• Must be able to read, write and speak English

Responsibilities

• Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages
• Administer main voicemail
• Produce monthly phone reports
• Follow security protocols and office procedures
• Assist with facility access badges
• Maintain an organized reception area
• Submit building work orders as requested
• Provide administrative services as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees