Corporate Compliance Program Manager

East West Bank • Pasadena, CA

1d • $100,000 - $170,000

About The Position

Assist with designing, executing, and continuously enhancing key pillars of the Bank’s enterprise compliance program. Looking for a forward-thinking manager that can leverage Artificial Intelligence (AI) and automated workflows to manage compliance risk. Reporting to the Director of Corporate Compliance Program, support and manage bank-wide programs including, but not limited to, regulatory change management, complaint management, enterprise risk management (ERM) coordination, and Board and committee reporting. Manage implementation for large compliance projects.

Requirements

• Minimum 7-10 years of experience with regulatory compliance in a banking environment; knowledge of banking regulations and guidance (CFPB and FRB)
• Experience with project implementation and management
• Experience managing and developing staff
• Proficient in Microsoft Word, PowerPoint, Excel, and Artificial Intelligence is required
• Proven leadership in developing and executing AI/automation strategies at scale.
• Deep understanding of AI/ML technologies, Generative AI platforms, and automation tools (e.g., Microsoft CoPilot).
• Strategic thinker with hands-on delivery mindset and cross-functional influence.
• Applicants must have legal authorization to work in the United States.
• We do not offer visa sponsorship at this time.

Nice To Haves

• Bachelor’s degree in a related field; advanced degrees or certifications (e.g., JD, CRCM) are preferred.
• Experience in audit or as regulatory examiner desirable.
• Strong regulatory judgment and risk awareness.
• Program build and project management skills.
• Ability to influence within the organization.
• Excellent oral and written communication skills; experience communicating with all levels of management and writing reports.
• Collaborative and good at building and leveraging relationships .
• Analytical and critical thinking.

Responsibilities

• Assist with the AI adoption strategy for the department, including identifying high-impact use cases, ensuring regulatory and ethical compliance, developing organizational capabilities, and promoting a culture of innovation and continuous learning.
• Define and monitor KPIs for AI adoption, including risk reduction and customer experience improvement.
• Lead day-to-day execution of the Bank’s regulatory change management program, including intake, tracking, and governance of regulatory changes across consumer, corporate, and safety and soundness regulations.
• Maintain regulatory change inventories, change logs, and associated documentation to support examinations and internal audit.
• Track and work with business to implement complex (non-consumer) regulatory change, assist with action plans, developing or adapting policies, and supporting enhancements to risk control self-assessments (when applicable).
• Monitor regulatory implementation for projects managed under other Compliance Officers.
• Administer and manage the Bank-wide complaint program.
• Develop and maintain methodologies to ensure adequacy of reporting, manage workflow and documentation, work with Compliance Officers to analyze trends and risks.
• Perform quarterly reporting and follow-up actions on any trends.
• Assist with managing risk-based compliance testing and monitoring activities.
• Serve as a key liaison with Enterprise Risk Management to align the policies and initiatives of Corporate Compliance to ensure alignment of compliance risks with the enterprise risk taxonomy and risk appetite framework.
• Prepare clear, concise compliance materials for management risk committees and the Board.
• Develop dashboards, trend analyses, and summaries for the Compliance department.
• Assist with preparing responses for regulatory examinations, audits, and issue remediation.
• Serve as key point of contact as a Center of Excellence for establishing, maintaining, and continuously improving the Compliance Management System, methodologies, and governance frameworks. Focus will be on standards, consistency, quality, methodology, and regulatory alignment.
• Perform and/or manage issue validation of Compliance related issues.
• May perform other duties as assigned.

Benefits

• The base pay range for this position is USD $100,000.00/Yr. - USD $170,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees