Compliance Program Manager

Pedernales Electric Cooperative•Johnson City, TN

1d•Hybrid

About The Position

This position is responsible for developing and implementing robust compliance programs across the Cooperative to ensure that operations align with legal standards and internal policies, including organizational risk assessment and development of mitigation strategies, management of the Cooperative’s insurance portfolio, monitoring organizational compliance and implementing internal controls.

Requirements

Bachelor’s Degree in a related field
Compliance related professional certification
6 years of directly related experience in property, casualty, or other insurance program administration, auditing, risk management, or compliance activities
Valid driver’s license
Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data, configuration, or processing information
Knowledge of principles and processes of risk mitigation and internal control methods
Knowledge of insurance industry markets, practices, policies, and processes for claims and related activities
Knowledge of regulatory requirements and compliance best practices
Skilled in time management
Skilled in prioritizing and managing changing priorities
Skilled in analytical thinking
Ability to work with minimal day to day supervision
Ability to interface with members, external parties, business partners and across organizational departments
Ability to listen and understand information verbally and in writing
Ability to anticipate, identify, analyze and resolve conflict and problems
Ability to work collaboratively with cross-functional teams

Responsibilities

Coordinate ongoing implementation of Cooperative-wide Enterprise Risk Management (ERM) program and identify and assess potential risks that may hinder the reputation, safety, security and finances of the Cooperative
Identify and analyze potential issues, risk and compliance items, and recommend solutions
Ensure Cooperative compliance with relevant policies and regulations through internal and external controls
Facilitate compliance and risk management techniques, including the development of metrics and reporting, and collaborate with employees throughout the Cooperative in support of risk and compliance management activities
Coordinate and engage with internal and external resources on risk management and assessment activities
Develop and enhance compliance monitoring and testing processes, including conducting internal auditing and risk assessments to identify and address compliance issues and oversee external audit activities when needed
Design frameworks and capabilities required for risk management and compliance
Serve as the point of contact for compliance requirements, audit tracking and the intake recipient of documents for risk management processes
Develop and implement data analysis and process improvements to support Cooperative initiatives to ensure compliance and control risks
Administer, coordinate and analyze Cooperative liability, property and casualty policies and implement procedures to mitigate exposure to risks
Manage the Cooperative’s insurance portfolio, overseeing the procurement and selection of insurance carriers, policies and lines of property and liability coverage, and assisting with obtaining the appropriate coverage and identifying areas of potential exposures and gaps
Direct a program to ensure the proper and efficient handling of claims and related activities, including reporting on accidents involving Cooperative’s employees or services, in coordination with insurance companies and counsel, and gathering data on claims for both record keeping and loss forecasting purposes and estimating the financial value of claims
Draft claim processes and procedures, and assist with the development and management of annual operating budgets for the property and liability insurance portfolio
Lead efforts in the insurance renewal process by compiling underwriting information for submissions, completing applications, allocating premiums, ensuring that renewal policies comply with binders, and ensuring evidence of insurance and invoices are properly distributed
Ensure communications among insurance brokers, carriers, outside counsel, internal business units and claimants to resolve bona fide claims at the least possible costs
Oversee and communicate to the Board of Directors and management regarding the Cooperative’s insurance program and risk management activities
Assist in formulating contractual insurance requirements at appropriate levels according to the risks associated with services
Work with the procurement department to reduce third-party risk with vendors and assure that vendors comply with contractual requirements with respect to insurance
Assist in review of Certificates of Insurance for insurance requirements included in contracts and communicate with other departments as to standards for use of insurance
Provide training as necessary throughout the Cooperative to promote compliance standards and integrate compliance into business processes
Monitor and analyze applicable regulatory changes and proceedings to stay informed of events and issues from organizations such as the Public Utility Commission of Texas, the Electric Reliability Council of Texas, the Texas Reliability Entity, the North American Reliability Corporation, and other State and Federal regulatory agencies
Manage relationships with key regulatory agencies, external auditors, and other consultants as necessary
Maintain the security of confidential information
Stay abreast of advances in technology
Demonstrate regular and prompt attendance
Performs other related duties as necessary or assigned
May provide technical direction to others