Corporate Card Specialist

The Cheesecake Factory•Agoura Hills, CA

8d•Hybrid

About The Position

As a Corporate Card Specialist, you'll play an important role in supporting The Cheesecake Factory's corporate credit Travel & Expense (T&E) and Purchasing (PCard) programs. In this role, you'll help ensure our team members have the tools, training, and support they need while maintaining compliance with company policies and financial processes. You'll work closely with restaurant, bakery, and corporate staff across the organization, providing exceptional customer service, managing cardholder programs, supporting expense reporting processes, and contributing to the efficiency and accuracy of our Accounts Payable operations. If you enjoy solving problems, collaborating with others, and making a meaningful impact behind the scenes, we'd love to meet you.

Requirements

2+ years of experience in accounts payable, corporate card administration, expense reporting, or accounting.
Strong analytical and problem-solving abilities.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Experience working with financial, accounts payable, or expense management systems.
Excellent verbal and written communication skills.
Ability to build effective working relationships across all levels of the organization.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
A high level of accuracy, attention to detail, and accountability.
A commitment to providing exceptional customer service.

Nice To Haves

Associate's degree or completion of at least two years of college coursework, preferably in Accounting, Finance, or a related field.
Accounts Payable (A/P) certification.
Experience with ERP systems such as Infor CloudSuite Financials, SAP, Oracle, Workday, Lawson, or similar platforms.
Experience with expense management systems such as SAP Concur, Infor XM, Expensify, or comparable tools.
Experience supporting corporate card, purchasing card, or travel and expense programs.

Responsibilities

Administer the company's Purchasing Card (P-Card) and Travel & Expense (T&E) card programs.
Review, audit, and approve expense reports to ensure compliance with company policies and procedures.
Support the development, maintenance, and communication of corporate card and expense management policies.
Process applications for new cardholders, including validating limits and completing bank and system setup.
Maintain and update cardholder profiles across banking and ERP platforms.
Deliver onboarding and ongoing training for employees and maintain training materials.
Serve as a trusted resource for restaurant, bakery, and corporate team members by providing timely support and guidance.
Assist cardholders with disputed charges, limit adjustments, account maintenance, and card cancellations.
Support payment delinquency monitoring and communicate with cardholders regarding outstanding balances.
Prepare reports, analytics, and ad hoc financial data as needed.
Participate in testing and validation of expense management system enhancements and updates.
Assist with special projects and continuous improvement initiatives.
Support month-end accounting activities, including journal entries and accruals.
Contribute to the ongoing growth and enhancement of our Purchasing Card program across our restaurant brands.