Corporal

GLOBAL GAMING SOLUTIONS LLC•Grand Prairie, TX
•Onsite

About The Position

The Corporal serves as a working armed security supervisor, helping ensure the safety and security of customers and team members, protect property, and maintain order in a courteous, attentive, and professional manner. The position carries an authorized firearm while on duty and responds to security incidents in accordance with company policies, departmental procedures, and applicable laws. It exercises judgment, discretion, and initiative within established departmental guidelines. The Corporal monitors Security Officers and assigned posts, communicates directives and assignments, and acts as supervisor in the absence of the Sergeant/Supervisor. The role also performs Security Officer duties as needed, including patrols, surveillance, incident response, emergency assistance, and maintaining accurate reports and records. The Corporal supports training and performance evaluations, enforces safety and security procedures, and maintains required licenses, certifications, firearm qualifications, and emergency-response training. The role requires professionalism and sound judgment in stressful or potentially dangerous situations, including situations that may involve use of force. Work hours are determined by operational needs and may include extended shifts, weekends, holidays, and on-call duty. The position is based at LSP Grandstand in Grand Prairie, Texas.

Requirements

  • Associate's degree or equivalent from a two-year college or technical program; alternatively, two years of related experience and/or training, or an equivalent combination.
  • Previous experience in law enforcement, military security, armed security, or other protective services.
  • At least two years of experience in safety, security, law enforcement, military security, or a related protective-services field.
  • Two years of supervisory experience in security operations or a related field.
  • Successfully complete required armed-security training, including firearm safety and handling, use-of-force procedures, de-escalation techniques, and emergency-response training.
  • Complete initial and ongoing departmental training in accordance with company policies and applicable state regulations.
  • Pass required background checks and meet eligibility requirements for required licenses or permits.
  • Possess and maintain a valid Texas Racing Commission (TXRC) license.
  • Possess and maintain a valid Texas Department of Public Safety (DPS) Level III Commissioned Security Officer license.
  • Maintain current firearms qualifications and meet applicable state requirements for armed security personnel.
  • Possess and maintain a valid driver's license.
  • Remain eligible to lawfully possess and carry a firearm while performing assigned duties.
  • Obtain and maintain any additional licenses or certifications required by Lone Star Park or regulatory agencies.
  • Strong interpersonal skills, ethical work habits, professionalism, and integrity.
  • Ability to assess potentially dangerous situations and respond effectively during emergencies.
  • Ability to understand and follow oral and written instructions and communicate clearly in speech and writing.
  • Leadership skills and the ability to work independently and collaboratively.
  • Ability to gather, evaluate, and document information in accurate, detailed, comprehensive incident reports.
  • Knowledge of supervisory principles and ability to direct, train, and evaluate subordinate personnel.
  • Knowledge of self-defense, de-escalation, and methods for safely managing uncooperative or potentially dangerous individuals.
  • Knowledge of firearm safety, handling, maintenance, storage, and applicable armed-security procedures; ability to safely and proficiently handle an authorized firearm.
  • Knowledge of applicable Texas laws, regulations, and company policies governing armed security, use of force, and deadly force.
  • Ability to exercise sound judgment, restraint, and discretion when responding to security threats and determining an appropriate level of force.
  • Ability to remain calm, focused, and professional in stressful or potentially dangerous conditions.
  • Ability to recognize threats, assess risks, and take preventive measures.
  • Ability to act diplomatically and with discretion in sensitive or confrontational interactions.
  • Knowledge of basic fire prevention, emergency response, and safety procedures.
  • Ability to read, write, speak, and comprehend English effectively.
  • Ability to foster collaboration, teamwork, accountability, and mutual respect.
  • Ability to operate communication equipment, understand radio codes and emergency signals, and use security alarm systems.
  • Knowledge of basic first-responder techniques, including CPR, AED, first aid, and emergency medical response.
  • Ability to operate computers, security systems, and standard office equipment for reports and administrative tasks.
  • Ability to maintain confidentiality and appropriately handle sensitive security information.
  • Ability to adapt to changing security conditions, operational needs, and emergencies while following established procedures.

Nice To Haves

  • At least one year of supervisory experience is preferred.
  • Bilingual skills are preferred.

Responsibilities

  • Maintain familiarity with Security Department and Lone Star Park operations, policies, procedures, and applicable regulations.
  • Act as supervisor in the absence of the Sergeant/Supervisor, including directing work, providing training, and recommending recognition or disciplinary action.
  • Monitor Security Officers at assigned posts and ensure posts are adequately staffed and covered.
  • Communicate directives, orders, and assignments to subordinate personnel.
  • Identify high-risk areas and implement measures to reduce security risks and potential threats.
  • Perform Security Officer duties, including armed security responsibilities, as needed.
  • Prepare detailed, accurate, and timely reports, activity logs, and other required security records.
  • Interact courteously and professionally with team members, guests, and the general public.
  • Assist the Sergeant/Supervisor with enforcing security regulations, conducting surveillance, and addressing disruptive or potentially dangerous individuals.
  • Communicate with management, dispatch, and subordinate personnel using radios, telephones, and other electronic equipment.
  • Obtain and maintain required First Aid, CPR, AED, emergency-response, armed-security, licensing, and firearm qualifications.
  • Carry and maintain an authorized firearm while on duty, demonstrating safe handling, storage, and use.
  • Exercise sound judgment, restraint, and professionalism when responding to dangerous situations; follow use-of-force requirements and promptly report any use-of-force incident.
  • Respond to security threats, disturbances, and emergencies to protect guests, team members, and company property.
  • Maintain familiarity with security posts and perform assigned post duties as operationally necessary.
  • Patrol buildings, grounds, and designated areas; identify, prevent, and report suspicious activity, hazards, and security threats.
  • Inspect security posts to check officer alertness, compliance with standing orders, and performance of assigned duties.
  • Respond to accidents, fires, medical incidents, threats, and disturbances, providing appropriate assistance including first aid when necessary.
  • Maintain composure during stressful or emergency situations and promptly notify supervisors or emergency personnel.
  • Wear and maintain assigned uniforms, firearms, and security equipment according to Lone Star Park standards.
  • Follow and help enforce company policies, departmental procedures, security regulations, and safety requirements.
  • Participate in subordinate performance evaluations as directed by management.
  • Attend departmental meetings, required training, and scheduled emergency-preparedness and safety training.
  • Communicate emergency procedures, safety information, and departmental assignments to subordinate personnel as necessary.
  • Promptly report work-related injuries and incidents.
  • Maintain confidentiality, professionalism, and integrity.
  • Work hours necessary to meet operational needs, including extended shifts, weekends, holidays, and on-call duty when required.
  • Perform additional duties as assigned by management.
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